SAP ABAP Table SDCAS_STATCALLCENTER (Structure for Displaying in "Front Office" for Call Center)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM (Application Component) Customer Relationship Management
⤷
CRM_APPLICATION (Package) All CRM Components Without Special Structure Packages
⤷ VCK (Package) CAS - contacts
BBPCRM (Software Component) BBPCRM⤷
CRM (Application Component) Customer Relationship Management⤷
CRM_APPLICATION (Package) All CRM Components Without Special Structure Packages⤷
VCK (Package) CAS - contacts
Basic Data
| Table Category | INTTAB | Structure |
| Structure | SDCAS_STATCALLCENTER |
Table Relationship Diagram 
|
| Short Description | Structure for Displaying in "Front Office" for Call Center |
Delivery and Maintenance
| Pool/cluster | ||
| Delivery Class | ||
| Data Browser/Table View Maintenance | Display/Maintenance Allowed with Restrictions |
Components
 |
Field | Key | Data Element | Domain | Data Type |
Length | Decimal Places |
Short Description | Check table |
|---|---|---|---|---|---|---|---|---|---|
| 1 |  VBELN |
CAS_VBELN | VBELN | CHAR | 10 | 0 | SD document no. of a sales activity in sales support | * | |
| 2 | TELNO |
SP_TELNO | TDTELENUM | CHAR | 30 | 0 | Telephone number | ||
| 3 | PDCSTATE |
KTAER | KTAER | CHAR | 3 | 0 | Outcome of sales activities | * | |
| 4 | CALL_TIME |
CC_TIME | SP_TIM | TIMS | 6 | 0 | Time of a call center telephone call | ||
| 5 | DIAL_TIME |
CC_DURATION | SP_TIM | TIMS | 6 | 0 | Duration of a call center telephone call |
History
| Last changed by/on | SAP | 19980505 |
| SAP Release Created in |
