SAP ABAP Table CRMT_IC_MDB_ITEM (Table for Agent-Specific Interaction Center Information)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-IC-MDB (Application Component) Manager Dashboard
⤷
CRM_IC_MDB (Package) Interaction Center Manager Dashboard
BBPCRM (Software Component) BBPCRM⤷
CRM-IC-MDB (Application Component) Manager Dashboard⤷
CRM_IC_MDB (Package) Interaction Center Manager Dashboard
Basic Data
| Table Category | INTTAB | Structure |
| Structure | CRMT_IC_MDB_ITEM |
Table Relationship Diagram 
|
| Short Description | Table for Agent-Specific Interaction Center Information |
Delivery and Maintenance
| Pool/cluster | ||
| Delivery Class | ||
| Data Browser/Table View Maintenance | Display/Maintenance Allowed with Restrictions |
Components
 |
Field | Key | Data Element | Domain | Data Type |
Length | Decimal Places |
Short Description | Check table |
|---|---|---|---|---|---|---|---|---|---|
| 1 |  ITEMID |
CRMT_IC_MDB_ITEMID | STRG | 0 | 0 | Agent-Specific Information Received from Interaction Center | |||
| 2 | ITEMRUNTIME |
CRMT_IC_MDB_ITEMRUNTIME | STRG | 0 | 0 | Agent-Specific Information Received from Interaction Center | |||
| 3 | QUEUEID |
CRMT_IC_MDB_QUEUEID | STRG | 0 | 0 | Agent-Specific Information Received from Interaction Center | |||
| 4 | QUEUEDESCRIPTION |
CRMT_IC_MDB_QUEUEDESC | STRG | 0 | 0 | Agent-Specific Information Received from Interaction Center | |||
| 5 | CHANNELID |
CRMT_IC_MDB_CHANNELID | STRG | 0 | 0 | Agent-Specific Information Received from Interaction Center | |||
| 6 | CHANNELDESCRIPTION |
CRMT_IC_MDB_CHANNELDESC | STRG | 0 | 0 | Agent-Specific Information Received from Interaction Center | |||
| 7 | PROCESSINGSTATUSID |
CRMT_IC_MDB_ITEMPSID | STRG | 0 | 0 | Agent-Specific Information Received from Interaction Center | |||
| 8 | PROCESSINGSTATUSDESCRIPTION |
CRMT_IC_MDB_ITEMPSDESC | STRG | 0 | 0 | Agent-Specific Information Received from Interaction Center |
History
| Last changed by/on | SAP | 20070401 |
| SAP Release Created in | 500 |
