SAP ABAP Table CRM_INTERACTION_RECORD (BW Extract structure for Interaction Records)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-IC (Application Component) Interaction Center WebClient
     ⤷ CRM_IC_STATS_BW (Package) Extraction of Interaction Record statistical data to BW

Basic Data

Table Category	INTTAB	Structure
Structure	CRM_INTERACTION_RECORD	Table Relationship Diagram
Short Description	BW Extract structure for Interaction Records

Delivery and Maintenance

Pool/cluster
Delivery Class
Data Browser/Table View Maintenance	Display/Maintenance Allowed with Restrictions

Components

	Field	Key	Data Element	Domain	Data Type	Length	Decimal Places	Short Description	Check table
1	GUID	☐	CRMT_OBJECT_GUID	SYSUUID	RAW	16	0	GUID of a CRM Order Object
2	GUID32	☐	CRMT_PROCESS_GUID_32	SYSUUID_C	CHAR	32	0	GUID for a Transaction
3	IPACKSIZE	☐	RSMAXSIZE	NUMC6	NUMC	6	0	Maximum number of table entries in extraction API interface
4	TIME_OFFSET	☐			INT4	10	0
5	UTCTIME	☐	TZNTSTMPS	TZNTSTMPS	DEC	15	0	UTC Time Stamp in Short Form (YYYYMMDDhhmmss)
6	START_DATE	☐	CRMT_DATES_START_DATE	DATUM	DATS	8	0	Start Date
7	START_TIME	☐	CRMT_DATES_START_TIME	TIME	TIMS	6	0	Start Time
8	PROCESS_TYPE	☐	CRMT_PROCESS_TYPE_DB	CRM_PROCESS_TYPE	CHAR	4	0	Business Transaction Type	*
9	A_ACTTOTAL	☐			INT4	10	0
10	A_FACE2FACE	☐			INT4	10	0
11	A_PLANTOTAL	☐			INT4	10	0
12	TOTCALLTIME	☐			INT4	10	0
13	CIC_TMDEAL	☐			INT4	10	0
14	OO_BUS2000108	☐			INT4	10	0
15	OO_BUS2000111	☐			INT4	10	0
16	OO_BUS2000115	☐			INT4	10	0
17	OO_BUS2000116	☐			INT4	10	0
18	OO_BUS2000120	☐			INT4	10	0
19	OO_BUS2000125	☐			INT4	10	0
20	OO_BUS2000126	☐			INT4	10	0
21	OA_BUS2000108	☐			INT4	10	0
22	OA_BUS2000111	☐			INT4	10	0
23	OA_BUS2000115	☐			INT4	10	0
24	OA_BUS2000116	☐			INT4	10	0
25	OA_BUS2000120	☐			INT4	10	0
26	OA_BUS2000125	☐			INT4	10	0
27	OA_BUS2000126	☐			INT4	10	0
28	OC_BUS2000108	☐			INT4	10	0
29	OC_BUS2000111	☐			INT4	10	0
30	OC_BUS2000115	☐			INT4	10	0
31	OC_BUS2000116	☐			INT4	10	0
32	OC_BUS2000120	☐			INT4	10	0
33	OC_BUS2000125	☐			INT4	10	0
34	OC_BUS2000126	☐			INT4	10	0
35	OO_BUPA	☐			INT4	10	0
36	OA_BUPA	☐			INT4	10	0
37	OC_BUPA	☐			INT4	10	0
38	PO_TSA	☐			INT4	10	0
39	PO_TSVO	☐			INT4	10	0
40	PO_TSRV	☐			INT4	10	0
41	PA_TSA	☐			INT4	10	0
42	PA_TSVO	☐			INT4	10	0
43	PA_TSRV	☐			INT4	10	0
44	PC_TSA	☐			INT4	10	0
45	PC_TSVO	☐			INT4	10	0
46	PC_TSRV	☐			INT4	10	0
47	F_A_ACTTOTAL	☐			FLTP	16	16
48	F_A_FACE2FACE	☐			FLTP	16	16
49	F_A_PLANTOTAL	☐			FLTP	16	16
50	F_TOTCALLTIME	☐			FLTP	16	16
51	F_CIC_TMDEAL	☐			FLTP	16	16

History

Last changed by/on	SAP	20110908
SAP Release Created in	510