Hierarchy
BBPCRM (Software Component) BBPCRM⤷
CRM (Application Component) Customer Relationship Management⤷
CRM_APPLICATION (Package) All CRM Components Without Special Structure Packages⤷
FBM (Package) Dunning 
Attribute
| Message class |  |
F0 | |
| Short Description |  |
FI batch program messages | |
| Message Number |  |
366 | |
| Documentation status | |
||
| Authorization check Error Message | |||
| Changed On |  |
Message Text
Help Document
Diagnosis
As a result of changes to the dunning items (dunning level, dunning block), a credit balance has occurred in the account dunning level. This situation comes about if, for example, all the invoices which have the same dunning level as the account dunning level are blocked for dunning and simultaneously there are credit memos in the account which have the same dunning level as the account dunning level. This causes the balance to be reversed.
System Response
Message to the effect that the balance in the account dunning level is no longer a debit balance.
Procedure
You can reverse the changes that have caused the balance to be changed
or you can block the credit memos from dunning also, or even reduce
their dunning level to a level where a debit balance occurs in a lower
Note that, by doing this, you also reduce the account dunning level.
History
| Last changed on/by | |
20140121 | SAP |
| SAP Release Created in |
