SAP ABAP Message Class F0 Message Number 311 (The line item for payment &2&3 does not contain a reference number)
Hierarchy
☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM (Application Component) Customer Relationship Management
     ⤷ CRM_APPLICATION (Package) All CRM Components Without Special Structure Packages
       ⤷ FBM (Package) Dunning
Attribute
Message class F0  
Short Description FI batch program messages    
Message Number 311  
Documentation status       Space: object requires documentation
Authorization check Error Message      
Changed On 20130531   
Message Text
The line item for payment &2&3 does not contain a reference number
Help Document

Diagnosis

Several line items in payment have been processed without a reference number or with different reference numbers. According to the format specifications for the DIRECT DEBITING system in Finland, only one reference number may be entered for each collection order.

System Response

A data record cannot be created on the data medium from payment , and so the bank cannot receive the collection order.

Procedure

  1. First cancel the clearing and reverse clearing document .
    Reset cleared items
  2. Then change the payment program configuration. Select the field "Separate payment for each reference" under Company code->Paying.
    Alternatively, you can also select the field "Single payment for marked item" under Payment methods->In company code
    Payment program configuration
    If you choose the second alternative, you must explicitly enter the payment method in the item.
    Always check that a reference number has been entered in every item. If this is not the case, you must correct the invoice item by entering a valid reference number.
    Change line item
    If necessary, first change the document change rules so that the relevant fields are ready for input when changing the document.
    Define document change rules
  3. Clear the changed open items with a new payment run and generate the payment medium.
    Automatic payment transactions

History
Last changed on/by 20140121  SAP 
SAP Release Created in