SAP ABAP Message Class CIC Message Number 011 (CIC framework does not exist for agent &)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-CIC (Application Component) Interaction Center WinClient
⤷
CICB (Package) Interaction Center
BBPCRM (Software Component) BBPCRM⤷
CRM-CIC (Application Component) Interaction Center WinClient⤷
CICB (Package) Interaction Center 
Attribute
| Message class |  |
CIC | |
| Short Description |  |
Customer Interaction Center Framework | |
| Message Number |  |
011 | |
| Documentation status | Space: object requires documentation |
||
| Authorization check Error Message | |||
| Changed On |  |
20100310 |
Message Text
CIC framework does not exist for agent &
Help Document
Diagnosis
Framework ID is not maintained in the CIC profile.
System Response
The transaction cannot be processed further.
Procedure
Assign a framework ID to the CIC profile Customizing.
Procedure for System Administration
History
| Last changed on/by | |
20100310 | SAP |
| SAP Release Created in |
