SAP ABAP Message Class CIC Message Number 003 (Framework ID &1 contains no Hidden Action Box component.)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-CIC (Application Component) Interaction Center WinClient
⤷
CICB (Package) Interaction Center
BBPCRM (Software Component) BBPCRM⤷
CRM-CIC (Application Component) Interaction Center WinClient⤷
CICB (Package) Interaction Center 
Attribute
| Message class |  |
CIC | |
| Short Description |  |
Customer Interaction Center Framework | |
| Message Number |  |
003 | |
| Documentation status | Space: object requires documentation |
||
| Authorization check Error Message | |||
| Changed On |  |
20100310 |
Message Text
Framework ID &1 contains no Hidden Action Box component.
Help Document
Diagnosis
The communication between the framework and the components occurs via events. If an event is raised, all subscribers are notified to execute a specific action. If there is no subscriber for an event, the event being raised has no effect.
In this specific case, an event was raised to execute a transaction. However, there is no Hidden Action Box component that could process the request assigned to the framework.
System Response
Framework does not contain a Hidden Action Box component, no processing occurred.
Procedure
Check the customizing of your hidden framework components and add the Hidden Action Box component.
Procedure for System Administration
History
| Last changed on/by | |
20100310 | SAP |
| SAP Release Created in |
