SAP ABAP Message Class 50 Message Number 132 (Front office: Reverse step not permitted in step &1)
Hierarchy
BBPCRM (Software Component) BBPCRM
   CRM-CIC (Application Component) Interaction Center WinClient
     CCMB (Package) Interaction Center Components
Attribute
Message class 50  
Short Description Messages in Package EEOB    
Message Number 132  
Documentation status      
Authorization check Error Message      
Changed On    
Message Text
Front office: Reverse step not permitted in step &1
Help Document

Diagnosis

You tried to perform a reverse step. However, this is not allowed according to the process definition.

System Response

Procedure

Check the Customizing settings for the front office.

History
Last changed on/by 20100310  SAP 
SAP Release Created in