SAP ABAP Interface IF_CRM_MCM_SESSION (MCM Session)

Hierarchy

☛ WEBCUIF (Software Component) SAP Web UI Framework
   ⤷ CA-GTF-IC-CHA (Application Component) Communication Channel
     ⤷ IC_CCS_MCM (Package) IC Communication Channels Service Multi-Channel Management

Meta Relationship - Used By

#	Relationship type	Used by	Short Description	Created on
1	Interface implementation (CLASS c. INTERFACES i_ref)	CL_CRM_MCM_SESSION	MCM session (main class)	20031024

Properties

Interface	IF_CRM_MCM_SESSION
Short Description	MCM Session

General Data

Package	IC_CCS_MCM	IC Communication Channels Service Multi-Channel Management
Created	20031014	SAP
Last changed	20081007	SAP
Unicode checks active	☑

Forward declarations

#	Type group / Object type	Type	Type Description
1	ABAP	Type group use (TYPE-POOLS tp)	Type group use (TYPE-POOLS tp)

Interfaces

#	Interface	Abstract	Final	Description	Created on
1	IF_CRM_MCM_SESSION_CONSTANTS	☐	☐	MCM Session Constants	20031219

Friends

Interface IF_CRM_MCM_SESSION has no friend.

Attributes

Interface IF_CRM_MCM_SESSION has no attribute.

Methods

#	Method	Level	Visibility	Method type	Description	Created on
1	ADD_CONTACT	Instance method	Public	Method	add contact	20031113
2	GET_BCB_SESSION	Instance method	Public	Method	get corresponding BCB session	20031117
3	GET_CONTACT	Instance method	Public	Method	get a specific contact	20031014
4	GET_CONTACTS	Instance method	Public	Method	get all contacts of agent	20031014
5	LOGOFF	Instance method	Public	Method	agent logoff	20031014
6	LOGON	Instance method	Public	Method	agent logon	20031014
7	REMOVE_CONTACT	Instance method	Public	Method	remove contact	20031113

Events

Interface IF_CRM_MCM_SESSION has no event.

Types

Interface IF_CRM_MCM_SESSION has no local type.

Method Signatures

Method ADD_CONTACT Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Importing	MCM_CONTACT	Call by reference	☐	Object reference (TYPE REF TO)	CL_CRM_MCM_CONTACT		MCM Kontakt	20031113

Method ADD_CONTACT on Interface IF_CRM_MCM_SESSION has no exception.

Method GET_BCB_SESSION Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Returning	BCB_SESSION	Value transfer	☐	Object reference (TYPE REF TO)	CL_BCB_SESSION		BCB Session	20031117

Method GET_BCB_SESSION on Interface IF_CRM_MCM_SESSION has no exception.

Method GET_CONTACT Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Returning	CONTACT	Value transfer	☐	Object reference (TYPE REF TO)	CL_CRM_MCM_CONTACT		MCM Kontakt	20031014
2	Importing	CONTACT_ID	Call by reference	☐	Type reference (TYPE)	STRING		= BCB Item ID	20031014

#	Exception	Resumable	Description	Created on
1	CX_CRM_MCM_EXCEPTION	☐	MCM Ausnahme	20031119

Method GET_CONTACTS Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Importing	BCB_CHANNEL_TYPE	Value transfer	☐	Type reference (TYPE)	STRING		Kanaltyp (Mail, Telefon, Chat)	20031113
2	Returning	CONTACTS	Value transfer	☐	Type reference (TYPE)	CRMT_IC_MCM_CONTACTS		Kollektion von MCM Kontakten	20031014

Method GET_CONTACTS on Interface IF_CRM_MCM_SESSION has no exception.

Method LOGOFF Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Importing	IS_FORCED	Call by reference	☐	Type reference (TYPE)	ABAP_BOOL			20031229

#	Exception	Resumable	Description	Created on
1	CX_CRM_MCM_EXCEPTION	☐	MCM Ausnahme	20031211

Method LOGON Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Importing	CCDES	Value transfer	☐	Type reference (TYPE)	STRING		Defer E-Mail Subscription	20051208
2	Importing	CCID	Value transfer	☐	Type reference (TYPE)	STRING		Contact Center ID	20031024
3	Importing	WORKCENTERID	Value transfer	☐	Type reference (TYPE)	STRING		WorkCenter ID	20050106
4	Importing	WORKCENTERID_TYPE	Value transfer	☐	Type reference (TYPE)	STRING		WorkCenter ID Type	20050106

#	Exception	Resumable	Description	Created on
1	CX_CRM_MCM_EXCEPTION	☐	MCM Ausnahme	20031024

Method REMOVE_CONTACT Signature

#	Type	Parameter	Pass Value	Optional	Typing Method	Associated Type	Default value	Description	Created on
1	Importing	MCM_CONTACT	Call by reference	☐	Object reference (TYPE REF TO)	CL_CRM_MCM_CONTACT		MCM Kontakt	20031113

Method REMOVE_CONTACT on Interface IF_CRM_MCM_SESSION has no exception.

History

Last changed by/on	SAP	20081007
SAP Release Created in