SAP ABAP Interface IF_CRM_IC_INTERACTION (ICWC interaction)
Hierarchy
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WEBCUIF (Software Component) SAP Web UI Framework
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CA-GTF-IC-FRW (Application Component) Framework
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CRM_IC_FRAMEWORK (Package) CRM Interaction Center: Framework
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Meta Relationship - Used By
| # | Relationship type | Used by | Short Description | Created on |
|---|---|---|---|---|
| 1 | Interface implementation (CLASS c. INTERFACES i_ref) | CL_CRM_IC_INTERACTION | ICWC interaction | 20030612 |
Properties
| Interface | IF_CRM_IC_INTERACTION | |
| Short Description | ICWC interaction |
General Data
| Package | CRM_IC_FRAMEWORK | CRM Interaction Center: Framework |
| Created | 20030612 | SAP |
| Last changed | 20110908 | SAP |
| Unicode checks active |
Forward declarations
| # | Type group / Object type | Type | Type Description |
|---|---|---|---|
| 1 | ABAP | Type group use (TYPE-POOLS tp) | Type group use (TYPE-POOLS tp) |
Interfaces
Interface IF_CRM_IC_INTERACTION has no interface.
Friends
Interface IF_CRM_IC_INTERACTION has no friend.
Attributes
| # | Attribute | Level | Visibility | Read only | Typing | Associated Type | Initial Value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | SOURCE_AGENT_UNIVERSAL_INBOX | Constant | Public | Type reference (TYPE) | CHAR1 | 'A' | Single-character flag | 20030619 | |
| 2 | SOURCE_BUSINESS_PARTNER | Constant | Public | Type reference (TYPE) | CHAR1 | 'B' | Single-character flag | 20030619 | |
| 3 | SOURCE_BUSINESS_TRANSACTION | Constant | Public | Type reference (TYPE) | CHAR1 | 'E' | Single-character flag | 20060829 | |
| 4 | SOURCE_CALL_LIST_ENTRY | Constant | Public | Type reference (TYPE) | CHAR1 | 'D' | Single-character flag | 20030619 | |
| 5 | SOURCE_CONTACT | Constant | Public | Type reference (TYPE) | CHAR1 | 'C' | Single-character flag | 20030619 | |
| 6 | SOURCE_FOLLOWUP | Constant | Public | Type reference (TYPE) | CHAR1 | 'I' | Single-character flag | 20110310 | |
| 7 | SOURCE_INTERACTION_RECORD | Constant | Public | Type reference (TYPE) | CHAR1 | 'F' | Single-character flag | 20060829 | |
| 8 | SOURCE_OUTBOUND_EMAIL | Constant | Public | Type reference (TYPE) | CHAR1 | 'G' | Single-character flag | 20060829 | |
| 9 | SOURCE_OUTBOUND_FAX | Constant | Public | Type reference (TYPE) | CHAR1 | 'H' | Single-character flag | 20061129 |
Methods
| # | Method | Level | Visibility | Method type | Description | Created on |
|---|---|---|---|---|---|---|
| 1 | Instance method | Public | Method | Get interaction id | 20030612 | |
| 2 | Instance method | Public | Method | Get leading contact (if available) | 20030612 | |
| 3 | Instance method | Public | Method | Returns source, e.g. call list entry, BP confirm etc. | 20030618 | |
| 4 | Instance method | Public | Method | True if interaction is result of consult | 20030612 | |
| 5 | Instance method | Public | Method | True if interaction is new (neither transfer nor consult) | 20030612 | |
| 6 | Instance method | Public | Method | True if interaction is result of transfer | 20030612 | |
| 7 | Instance method | Public | Method | Set leading contact | 20030613 |
Events
Interface IF_CRM_IC_INTERACTION has no event.
Types
Interface IF_CRM_IC_INTERACTION has no local type.
Method Signatures
Method GET_ID Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | RV_RESULT | Value transfer | Type reference (TYPE) | STRING | 20030612 |
Method GET_ID on Interface IF_CRM_IC_INTERACTION has no exception.
Method GET_LEADING_CONTACT Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | RV_RESULT | Value transfer | Object reference (TYPE REF TO) | IF_CRM_IC_CONTACT | IC WebClient Contact | 20030619 |
Method GET_LEADING_CONTACT on Interface IF_CRM_IC_INTERACTION has no exception.
Method GET_SOURCE Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | RV_RESULT | Value transfer | Type reference (TYPE) | CHAR1 | Einstelliges Kennzeichen | 20030619 |
Method GET_SOURCE on Interface IF_CRM_IC_INTERACTION has no exception.
Method IS_CONSULT Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | RV_RESULT | Value transfer | Type reference (TYPE) | ABAP_BOOL | 20030612 |
Method IS_CONSULT on Interface IF_CRM_IC_INTERACTION has no exception.
Method IS_NEW Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | RV_RESULT | Value transfer | Type reference (TYPE) | ABAP_BOOL | 20030612 |
Method IS_NEW on Interface IF_CRM_IC_INTERACTION has no exception.
Method IS_TRANSFER Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | RV_RESULT | Value transfer | Type reference (TYPE) | ABAP_BOOL | 20030612 |
Method IS_TRANSFER on Interface IF_CRM_IC_INTERACTION has no exception.
Method SET_LEADING_CONTACT Signature
| # | Type | Parameter | Pass Value | Optional | Typing Method | Associated Type | Default value | Description | Created on |
|---|---|---|---|---|---|---|---|---|---|
| 1 | IV_CONTACT | Call by reference | Object reference (TYPE REF TO) | IF_CRM_IC_CONTACT | IC WebClient Contact | 20030619 |
Method SET_LEADING_CONTACT on Interface IF_CRM_IC_INTERACTION has no exception.
History
| Last changed by/on | SAP | 20110908 |
| SAP Release Created in | 400 |