SAP ABAP Function Module CRM_WEC_CALL_ME_BACK_ACT (FM to create PCAL Activity to be used in Call Me Back application)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
WEC-APP-COL (Application Component) Web Channel Collaborative Software
⤷
CRM_WEC_COLLABORATION_CHAT (Package) Web Channel: Collaboration Tool
BBPCRM (Software Component) BBPCRM⤷
WEC-APP-COL (Application Component) Web Channel Collaborative Software⤷
CRM_WEC_COLLABORATION_CHAT (Package) Web Channel: Collaboration Tool
Basic Data
| Function Module | CRM_WEC_CALL_ME_BACK_ACT | FM to create PCAL Activity to be used in Call Me Back application |
| Function Group | CRM_WEC_COLLABORATION_CHAT | Function Group for Collaboration Chat FM |
| Program Name | SAPLCRM_WEC_COLLABORATION_CHAT | |
| INCLUDE Name | LCRM_WEC_COLLABORATION_CHATU04 |
Parameters
| Type | Parameter Name | Typing | Associated Type | Default value | Optional | Pass Value | Short text |
|---|---|---|---|---|---|---|---|
 Exporting |
EV_CREATION_STATUS | TYPE | BOOLEAN | Boolean Variable (X=True, -=False, Space=Unknown) | |||
 Importing |
IV_PROCESS_TYPE | TYPE | CRMT_PROCESS_TYPE | Process Type - Either TASK or CLIPBOARD | |||
| Importing |
IV_FIRSTNAME | TYPE | BU_MCNAME2 | First name of the customer | |||
| Importing |
IV_LASTNAME | TYPE | BU_MCNAME1 | Last name of the customer | |||
| Importing |
IV_EMAIL | TYPE | AD_SMTPADR | Email Address of the customer | |||
| Importing |
IV_TELEPHONE_NO | TYPE | AD_TLNMBR1 | Phone No of the customer | |||
| Importing |
IV_PROBLEM_DESCRIPTION | TYPE | STRING | Problem faced by the customer | |||
| Importing |
IV_BP_ID | TYPE | CRMT_PARTNER_NO | ID of the Business Partner | |||
| Importing |
IV_BP_GUID | TYPE | GUID_32 | GUID of the Business Partner | |||
| Importing |
IV_ORG_ID | TYPE | CRMT_PARTNER_NO | ID of the Org to which this BP belongs | |||
| Importing |
IV_BP_ORG_GUID | TYPE | GUID_32 | GUID of the Org to which this BP belongs | |||
| Importing |
IV_USAGE_SCENARIO | TYPE | STRING | Either B2B or B2C | |||
| Importing |
IV_NOTE_LANGUAGE | TYPE | SPRAS | Language of Communication | |||
| Importing |
IV_CALL_TIME | TYPE | STRING | UTC time when the user should be called back | |||
| Importing |
IT_PRODUCT_DETAILS | TYPE | CRMT_WEC_PROD_DET | Used for storing browsed prod details for Chat & Call Me Bak | |||
Processing Type
| Normal Function Module | |
 Remote-Enabled Module |
BaseXML supported |
| Update Module | Start immediately |
| Immediate Start, No Restart | |
| Start Delayed | |
| Coll.run | |
| JAVA Module Callable from ABAP | |
| Remote-Enabled JAVA Module | |
| Module Callable from JAVA |
History
| Last changed by/on | SAP | 20100421 |
| SAP Release Created in | 701 |
