SAP ABAP Function Module CRM_ICSS_SRVREQ_READ (Reads one service request)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-ISE (Application Component) Internet Service
     ⤷ CRM_ICSS (Package) Internet Customer Self Service Application

Basic Data

Function Module	CRM_ICSS_SRVREQ_READ	Reads one service request
Function Group	CRM_ICSS_REQUEST	Maintaining internet user requests
Program Name	SAPLCRM_ICSS_REQUEST
INCLUDE Name	LCRM_ICSS_REQUESTU62

Parameters

Type	Parameter Name	Typing	Associated Type	Default value	Optional	Pass Value	Short text
Exporting	ES_SERVICE_REQUEST	TYPE	CRMT_ICSS_SERVICE_REQUEST		☐	☑	CRM: Service request Output structure for List & Detail
Exporting	ET_SRVREQ_ITEM	TYPE	CRMT_ICSS_SRVREQ_ITEM_TAB		☐	☑	CRM: Service request item Output table
Exporting	ET_SRVREQ_ITEM_APPTS	TYPE	CRMT_APPOINTMENT_COMT		☐	☑	IF Business Transaction: Appointments
Importing	IV_REQUEST_GUID	TYPE	CRMT_OBJECT_GUID		☐	☑	GUID of a CRM Order Object
Importing	IV_USER_LANGU	TYPE	SYST-LANGU	SY-LANGU	☑	☑	R/3 System, current language
Importing	IV_GET_CREATED_BY	TYPE	QKZ	' '	☑	☑	X and Blank (Indicator)
Importing	IV_GET_COMPANY	TYPE	QKZ	' '	☑	☑	X and Blank (Indicator)
Tables	ET_REQ_STATUS	TYPE	CRMT_SERVICE_REQUEST_STAT		☑	☑	Request transaction status
Tables	ET_REQ_DAMAGES	TYPE	COM_CODE_F4		☑	☑	Interface: Export of F4 Help for Code in Multiple Selection
Tables	ET_RETURN	TYPE	BAPIRET2		☑	☑	Return parameter
Tables	ET_LONGTEXT	TYPE	TLINE		☑	☑	SAPscript: text lines
Tables	ET_WARRANTY	TYPE	CRM_ICSS_SRV_WARRANTY_LIST		☑	☐	List of warranties as it is required for the ICSS

Processing Type

☑ Normal Function Module
☐ Remote-Enabled Module	☐ BaseXML supported
☐ Update Module	☑ Start immediately
	☐ Immediate Start, No Restart
	☐ Start Delayed
	☐ Coll.run
☐ JAVA Module Callable from ABAP
☐ Remote-Enabled JAVA Module
☐ Module Callable from JAVA

History

Last changed by/on	SAP	20030110
SAP Release Created in	30A