SAP ABAP Function Module CRM_ICSS_SRVREQ_CREATE (Creates all types of service request.)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-ISE (Application Component) Internet Service
⤷
CRM_ICSS (Package) Internet Customer Self Service Application
BBPCRM (Software Component) BBPCRM⤷
CRM-ISE (Application Component) Internet Service⤷
CRM_ICSS (Package) Internet Customer Self Service Application
Basic Data
| Function Module | CRM_ICSS_SRVREQ_CREATE | Creates all types of service request. |
| Function Group | CRM_ICSS_REQUEST | Maintaining internet user requests |
| Program Name | SAPLCRM_ICSS_REQUEST | |
| INCLUDE Name | LCRM_ICSS_REQUESTU63 |
Parameters
| Type | Parameter Name | Typing | Associated Type | Default value | Optional | Pass Value | Short text |
|---|---|---|---|---|---|---|---|
 Exporting |
EV_ORDER_OBJECT_ID | TYPE | CRMT_OBJECT_ID | Transaction Number | |||
| Exporting |
EV_ORDER_OBJECT_GUID | TYPE | CRMT_OBJECT_GUID32 | 32 Character CRM Object GUID (Converted) | |||
| Exporting |
EV_ORDER_ITEM_GUID | TYPE | CRMT_OBJECT_GUID32 | 32 Character CRM Object GUID (Converted) | |||
| Exporting |
EV_ORDER_ITEM_NO | TYPE | CRMT_ITEM_NO | Item Number in Document | |||
 Importing |
IS_SERVICE_REQUEST | TYPE | CRMT_SERVICE_REQUEST_STRUC | CRM: Service Request | |||
| Importing |
IV_BUSINESS_PARTNER | TYPE | BAPIBUS1006_HEAD-BPARTNER | Business Partner Number | |||
| Importing |
IV_COMPANY | TYPE | BAPIBUS1006_HEAD-BPARTNER | Business Partner Number | |||
| Importing |
IV_SHIPTO_PARTNER | TYPE | BAPIBUS1006_HEAD-BPARTNER | Business Partner Number | |||
| Importing |
IV_SHIPTO_ADDRNUM | TYPE | AD_ADDRNUM | Address number | |||
| Importing |
IV_EXT_REF_NUMBER | TYPE | CRMT_PO_NUMBER_SOLD | Sold-To Party's External Reference Number | |||
| Importing |
IV_PRODUCT_ID | TYPE | COMT_PRODUCT_ID | Product ID | |||
| Importing |
IV_PRODUCT_GUID_C | TYPE | CRMT_PROD_GUID_C | Product GUID 32 characters | |||
| Importing |
IV_COMP_INSTANCE | TYPE | IB_INSTANCE | IB: Component (Instance) | |||
| Importing |
IV_INDIVIDUAL_OBJECT | TYPE | COMT_PRODUCT_GUID | Product GUID 32 characters | |||
| Importing |
IV_CATALOG_ID_WWW | TYPE | CRMT_ICSS_PROD_CAT_ID | Identificator for Usage of Productcatalog | |||
| Importing |
IS_SERVICE_REQUEST_ITEM | TYPE | CRMT_SERVICE_REQUEST_I_STRUC | Structure for Completing Interaction Layer | |||
| Importing |
IV_CONT_ITEM_GUID | TYPE | CRMT_OBJECT_GUID | Items selected during contract determination with sla info. | |||
| Importing |
IV_SRV_APPT_BEG | TYPE | TIMESTAMP | UTC Time Stamp in Short Form (YYYYMMDDhhmmss) | |||
| Importing |
IV_SRV_APPT_END | TYPE | TIMESTAMP | UTC Time Stamp in Short Form (YYYYMMDDhhmmss) | |||
| Importing |
IV_SCHED_PARAM1 | TYPE | CRM_LRP_SCHEDULING_PARAM_DEF | Definition of Appointment Scheduling Parameters | |||
| Importing |
IV_SCHED_PARAM2 | TYPE | CRM_LRP_SCHEDULING_PARAM_DEF | Definition of Appointment Scheduling Parameters | |||
| Importing |
IV_SCHED_PARAM3 | TYPE | CRM_LRP_SCHEDULING_PARAM_DEF | Definition of Appointment Scheduling Parameters | |||
| Importing |
IV_ISO_LANG_TEXT | TYPE | LAISO | Language according to ISO 639 | |||
| Importing |
IV_USE_CATALOG | TYPE | XFLAG | New input values | |||
 Tables |
IT_PROBLEM_DESC | TYPE | CRMT_SERVICE_REQUEST_TEXT | Long Text for Service Request | |||
| Tables |
IT_SEL_DAMAGES | TYPE | CRMT_ICSS_CODEGROUP_CODE | Catalog type, code group and code | |||
| Tables |
ET_RETURN | TYPE | BAPIRET2 | Return Parameter | |||
Processing Type
| Normal Function Module | |
 Remote-Enabled Module |
BaseXML supported |
| Update Module | Start immediately |
| Immediate Start, No Restart | |
| Start Delayed | |
| Coll.run | |
| JAVA Module Callable from ABAP | |
| Remote-Enabled JAVA Module | |
| Module Callable from JAVA |
History
| Last changed by/on | SAP | 20030110 |
| SAP Release Created in | 30A |
