SAP ABAP Function Module CRM_ICSS_REQ_CONTRACT_APPT (Create ServiceRequest via Internet with Appointment Offering)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-ISE (Application Component) Internet Service
     ⤷ CRM_ICSS (Package) Internet Customer Self Service Application

Basic Data

Function Module	CRM_ICSS_REQ_CONTRACT_APPT	Create ServiceRequest via Internet with Appointment Offering
Function Group	CRM_ICSS_REQUEST	Maintaining internet user requests
Program Name	SAPLCRM_ICSS_REQUEST
INCLUDE Name	LCRM_ICSS_REQUESTU38

Parameters

Type	Parameter Name	Typing	Associated Type	Default value	Optional	Pass Value	Short text
Exporting	ES_APOFF_RETURN	TYPE	CRMT_ICSS_APOFF_RETURN		☐	☑	Fields for creating a service request with appointment offer
Exporting	ES_REQITEM	TYPE	CRMT_ICSS_REQUEST_ITEM		☐	☑	CRM: Service Item Structure
Exporting	EV_CONTRACT_DET_RESULT	TYPE	CRMT_ICSS_CONTRACT_MESSAGE		☐	☑	Contract Determination Result
Importing	IV_SCHEDULING_PARAM1	TYPE	CRM_LRP_SCHEDULING_PARAM_DEF		☑	☑	Definition of Appointment Scheduling Parameters
Importing	IV_SCHEDULING_PARAM2	TYPE	CRM_LRP_SCHEDULING_PARAM_DEF		☑	☑	Definition of Appointment Scheduling Parameters
Importing	IV_SCHEDULING_PARAM3	TYPE	CRM_LRP_SCHEDULING_PARAM_DEF		☑	☑	Definition of Appointment Scheduling Parameters
Importing	IV_CUSTOMER_REQUIRED_START	TYPE	TIMESTAMP		☑	☑	UTC Time Stamp in Short Form (YYYYMMDDhhmmss)
Importing	IV_CUSTOMER_REQUIRED_END	TYPE	TIMESTAMP		☑	☑	UTC Time Stamp in Short Form (YYYYMMDDhhmmss)
Importing	IV_SHORT_DESCRIPTION	TYPE	CRMT_PROCESS_DESCRIPTION		☐	☑	Product Description
Importing	IV_BUSINESS_PARTNER	TYPE	BU_PARTNER		☐	☑	Business Partner Number
Importing	IV_WEBPROCESS_TYPE	TYPE	CRMT_PROCESS_TYPE_WWW		☐	☑	Internet Transaction Type
Importing	IV_PRIORITY	TYPE	CRMT_PRIORITY		☐	☑	Activity Priority
Importing	IS_REQITEM	TYPE	CRMT_ICSS_REQUEST_ITEM		☐	☑	CRM: Service Item Structure
Importing	IV_CONTRACT_ITEM	TYPE	CRMT_OBJECT_GUID		☑	☑	GUID of a CRM Order Object
Importing	IV_CATALOG_ID_WWW	TYPE	CRMT_ICSS_PROD_CAT_ID		☐	☑	Identificator for Usage of Productcatalog
Importing	IS_APOFF_RETURN	TYPE	CRMT_ICSS_APOFF_RETURN		☑	☑	Fields for creating a service request with appointment offer
Importing	IV_COMPANY	TYPE	BU_PARTNER		☑	☑	Business Partner Number
Importing	IV_IBASE_COMPONENT	TYPE	IB_INSTANCE		☑	☑	IB: Component (Instance)
Importing	IV_ITEM_CATEGORY	TYPE	CRMT_ITEM_TYPE		☑	☑	Item Category
Importing	IV_INDIVIDUAL_OBJECT	TYPE	COMT_PRODUCT_GUID		☑	☑	UUID formats
Importing	IV_RETURN_ALSO_CONVERTED_TIMES	TYPE	FLAG		☑	☑	General Flag
Importing	IV_PRODUCT_GUID_C	TYPE	CRMT_PROD_GUID_C		☑	☑	Product GUID 32 characters
Importing	IV_GET_CONTRACT_ONLY	TYPE	FLAG		☑	☑	General Flag
Tables	ET_RETURN	TYPE	BAPIRET2		☑	☑	Return Parameter
Tables	ET_ICSS_WARRANTY_LIST	TYPE	CRM_ICSS_SRV_WARRANTY_LIST		☑	☑	List of warranties as it is required for the ICSS
Tables	IT_SEL_DAMAGES	TYPE	CRMT_ICSS_CODEGROUP_CODE		☑	☑	Catalog type, code group and code
Tables	IT_PROBLEM_DESC	TYPE	CRMT_SERVICE_REQUEST_TEXT		☑	☑	Long Text for Service Request
Tables	ET_CONTRACTS	TYPE	CRMT_ICSS_CONT_ITEMS_TAB		☑	☑	Contract Items with sla info.
Tables	ET_UTC_APPOINTMENTS	TYPE	CRM_LRP_APPOINTMENT_TAB		☑	☑	Table Type for CRM_LRP_APPOINTMENT
Tables	ET_CONV_APPOINTMENTS	TYPE	CRM_ICSS_CONV_APPT_TAB		☑	☑	Table for appointments with converted date types in ICSS

Processing Type

☐ Normal Function Module
☑ Remote-Enabled Module	☐ BaseXML supported
☐ Update Module	☑ Start immediately
	☐ Immediate Start, No Restart
	☐ Start Delayed
	☐ Coll.run
☐ JAVA Module Callable from ABAP
☐ Remote-Enabled JAVA Module
☐ Module Callable from JAVA

History

Last changed by/on	SAP	20030214
SAP Release Created in	30A