SAP ABAP Function Module CRM_ICSS_REQ_APOFF_ORDER (Create & update service request in CRM order)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-ISE (Application Component) Internet Service
     ⤷ CRM_ICSS (Package) Internet Customer Self Service Application

Basic Data

Function Module	CRM_ICSS_REQ_APOFF_ORDER	Create & update service request in CRM order
Function Group	CRM_ICSS_REQUEST	Maintaining internet user requests
Program Name	SAPLCRM_ICSS_REQUEST
INCLUDE Name	LCRM_ICSS_REQUESTU46

Parameters

Type	Parameter Name	Typing	Associated Type	Default value	Optional	Pass Value	Short text
Changing	ES_REQUEST_ITEM	TYPE	CRMT_ICSS_REQUEST_ITEM		☑	☐	CRM: Service Item Structure
Exporting	EV_ORDER_ITEM_GUID	TYPE	CRMT_OBJECT_GUID		☐	☐	GUID of a CRM Order Object
Exporting	EV_ORDER_HEADER_GUID	TYPE	CRMT_OBJECT_GUID		☐	☐	GUID of a CRM Order Object
Exporting	ES_SERVICE_SLA	TYPE	CRMT_APPOINTMENT_WRK		☐	☐	CRM Service Item: Structure Workarea and Object Buffer
Exporting	EV_EXEC_SERVICEORG	TYPE	HROBJEC_14		☐	☐	Transfer Table for Partners to Partner Processing
Exporting	EV_ORDERED_PRODUCT	TYPE	CRMT_ORDERED_PROD		☐	☐	Product Name Entered
Exporting	EV_ORDEROBJECT_TYPE	TYPE	SWO_OBJTYP		☐	☐	Object Type
Exporting	EV_PARTNERFUNCTION	TYPE	COMT_PARTNER_FCT		☐	☐	Partner Function
Exporting	EV_PRODUCT_GUID_RAW	TYPE	COMT_PRODUCT_GUID		☐	☐	Internal Unique Identifier of Product
Exporting	EV_SAVED_ORDER_GUID	TYPE	CRMT_OBJECT_GUID		☐	☐	GUID of a CRM Order Object
Exporting	EV_SAVED_ORDER_ID	TYPE	CRMT_OBJECT_ID		☐	☐	Transaction Number
Exporting	EV_EXEC_SERVICE_ORG_SHORTNAME	TYPE	SHORT_D		☐	☐	Object Abbreviation
Exporting	EV_EXEC_SERVICE_ORG_LONGNAME	TYPE	STEXT		☐	☐	Object Name
Importing	IV_PROCESS_TYPE	TYPE	CRMT_PROCESS_TYPE		☐	☐	Business Transaction Type
Importing	IV_SHORT_DESCRIPTION	TYPE	CRMT_PROCESS_DESCRIPTION		☐	☐	Transaction Description
Importing	IV_PRIORITY	TYPE	CRMT_PRIORITY		☐	☐	Activity Priority
Importing	IV_BUSINESS_PARTNER	TYPE	BU_PARTNER		☐	☐	Business Partner Number
Importing	IS_CATALOG_ORGDATA	TYPE	CRMT_ORGMAN_COM		☐	☐	Communication Table
Importing	IV_SET_REALEASED	TYPE	FLAG		☑	☐	General Flag
Importing	IS_APOFF_RETURN	TYPE	CRMT_ICSS_APOFF_RETURN		☐	☐	Fields for creating a service request with appointment offer
Importing	IV_IBASE_COMPONENT	TYPE	IB_INSTANCE		☑	☐	IB: Component (Instance)
Importing	IT_APPOINTMENTS	TYPE	CRMT_APPOINTMENT_COMT		☑	☐	AppointmentSet: Communication Table
Importing	IS_REQITEM	TYPE	CRMT_ICSS_REQUEST_ITEM		☐	☐	CRM: Service Item Structure
Importing	IV_PRODUCT_GUID_C	TYPE	CRMT_PROD_GUID_C		☑	☐	Product GUID 32 characters
Importing	IV_INDIVIDUAL_OBJECT	TYPE	COMT_PRODUCT_GUID		☑	☐	Internal Unique Identifier of Product
Importing	IS_CONTRACT	TYPE	CRMT_ICSS_CONT_ITEMS		☑	☐	Items selected during contract determination with sla info.
Tables	ET_RETURN	TYPE	BAPIRET2		☐	☐	Return Parameter
Tables	ET_QUALIFICATIONS	TYPE	CRMT_QUALIF_EXTERNAL_WRKT		☑	☐
Tables	IT_SEL_DAMAGES	TYPE	CRMT_ICSS_CODEGROUP_CODE		☑	☐	Catalog type, code group and code
Tables	IT_PROBLEM_DESC	TYPE	CRMT_SERVICE_REQUEST_TEXT		☑	☐	Long Text for Service Request

Processing Type

☑ Normal Function Module
☐ Remote-Enabled Module	☐ BaseXML supported
☐ Update Module	☑ Start immediately
	☐ Immediate Start, No Restart
	☐ Start Delayed
	☐ Coll.run
☐ JAVA Module Callable from ABAP
☐ Remote-Enabled JAVA Module
☐ Module Callable from JAVA

History

Last changed by/on	SAP	20030110
SAP Release Created in	30A