SAP ABAP Function Module CRM_ICSS_GET_COMPLAINT_ITEM (CRM: Get Complaint Item Detail for ICSS)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-ISE (Application Component) Internet Service
     ⤷ CRM_ICSS (Package) Internet Customer Self Service Application

Basic Data

Function Module	CRM_ICSS_GET_COMPLAINT_ITEM	CRM: Get Complaint Item Detail for ICSS
Function Group	CRM_ICSS_COMPLAINT	Complaint
Program Name	SAPLCRM_ICSS_COMPLAINT
INCLUDE Name	LCRM_ICSS_COMPLAINTU03

Parameters

Type	Parameter Name	Typing	Associated Type	Default value	Optional	Pass Value	Short text
Exporting	EV_COMPLAINT_HEADER	TYPE	CRMT_ICSS_COMPLAINT_HEADER		☐	☑	CRM: Service request Output structure for List & Detail
Importing	IV_COMPLAINT_GUID	TYPE	CRMT_OBJECT_GUID32		☐	☑	32 Character CRM Object GUID (Converted)
Importing	IV_USER_LANG_ISO	TYPE	LAISO		☑	☑	Language according to ISO 639
Tables	ET_COMPLAINT_ITEM	TYPE	CRMT_ICSS_COMPLAINT_ITEM		☐	☐	Item: Structure of Work Area and Object Buffer
Tables	ET_COMPLAINT_ITEM_TEXT	TYPE	CRMT_ICSS_COMPLAINT_ITEM_TEXT		☐	☐	CRM; Complaint Item Text Structure
Tables	ET_COMPLAINT_ITEM_REASON	TYPE	CRMT_ICSS_REASON_BY_ITEM		☐	☐	Reason by Item
Tables	ET_REFERENCE_OBJECT	TYPE	CRMT_ICSS_SRV_REFOBJ_WRK		☑	☐	API Structure Reference Object (Create)
Tables	ET_CONTRACT	TYPE	CRMT_ICSS_CONT_ITEMS_TAB		☐	☐	Contract Items with sla info.
Tables	ET_RETURN	TYPE	BAPIRET2		☐	☐	Return Parameter

Processing Type

☐ Normal Function Module
☑ Remote-Enabled Module	☐ BaseXML supported
☐ Update Module	☑ Start immediately
	☐ Immediate Start, No Restart
	☐ Start Delayed
	☐ Coll.run
☐ JAVA Module Callable from ABAP
☐ Remote-Enabled JAVA Module
☐ Module Callable from JAVA

History

Last changed by/on	SAP	20020829
SAP Release Created in	310