SAP ABAP Function Module CRM_ICSS_CREATE_COMPLAINT (Create a complaint from ICSS)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-ISE (Application Component) Internet Service
⤷
CRM_ICSS (Package) Internet Customer Self Service Application
BBPCRM (Software Component) BBPCRM⤷
CRM-ISE (Application Component) Internet Service⤷
CRM_ICSS (Package) Internet Customer Self Service Application
Basic Data
| Function Module | CRM_ICSS_CREATE_COMPLAINT | Create a complaint from ICSS |
| Function Group | CRM_ICSS_COMPLAINT | Complaint |
| Program Name | SAPLCRM_ICSS_COMPLAINT | |
| INCLUDE Name | LCRM_ICSS_COMPLAINTU01 |
Parameters
| Type | Parameter Name | Typing | Associated Type | Default value | Optional | Pass Value | Short text |
|---|---|---|---|---|---|---|---|
 Exporting |
EV_OBJECT_ID | TYPE | CRMT_OBJECT_ID | Transaction Number | |||
| Exporting |
EV_OBJECT_GUID | TYPE | CRMT_OBJECT_GUID | GUID of a CRM Order Object | |||
 Importing |
IV_BPARTNER | TYPE | BU_PARTNER | Business Partner Number | |||
| Importing |
IV_COMPANY | TYPE | BU_PARTNER | Business Partner Number | |||
| Importing |
IV_TYPE | TYPE | CRMT_PROCESS_TYPE_WWW | Internet Transaction Type | |||
| Importing |
IV_PRIORITY | TYPE | CRMT_PRIORITY | Activity Priority | |||
| Importing |
IV_DESCR_LANGUAGE | TYPE | LAISO | Language according to ISO 639 | |||
| Importing |
IV_DESCRIPTION | TYPE | CRMT_PROCESS_DESCRIPTION | Transaction Description | |||
| Importing |
IV_REFDATE | TYPE | CRMT_POSTING_DATE | Posting Date for a Business Transaction | |||
| Importing |
IV_EXTREFNUM | TYPE | CRMT_EXTERNAL_ACTIVITY_ID | External Business Transaction Number | |||
| Importing |
IV_PCAT_ID_WWW | TYPE | CRMT_ICSS_PROD_CAT_ID | Identificator for Usage of Productcatalog | |||
 Tables |
IT_COMPLAINT_ITEM | TYPE | CRMT_ICSS_COMPLAINT_ITEM | CRM: Complaint Item Structure | |||
| Tables |
IT_COMPLAINT_ITEM_TEXT | TYPE | CRMT_ICSS_COMPLAINT_ITEM_TEXT | CRM; Complaint Item Text Structure | |||
| Tables |
IT_COMPLAINT_REASON | TYPE | CRMT_ICSS_COMPLAINT_REASON | Reason for complaint item | |||
| Tables |
IT_REFERENCE_OBJECT | TYPE | CRMT_ICSS_SRV_REFOBJ_WRK | API Structure Reference Object (Create) | |||
| Tables |
ET_COMPLAINT_ITEM | TYPE | CRMT_SERVICE_KEY_API | Item: Structure of Work Area and Object Buffer | |||
| Tables |
ET_RETURN | TYPE | BAPIRET2 | Return Parameter | |||
Processing Type
| Normal Function Module | |
 Remote-Enabled Module |
BaseXML supported |
| Update Module | Start immediately |
| Immediate Start, No Restart | |
| Start Delayed | |
| Coll.run | |
| JAVA Module Callable from ABAP | |
| Remote-Enabled JAVA Module | |
| Module Callable from JAVA |
History
| Last changed by/on | SAP | 20020829 |
| SAP Release Created in | 310 |
