SAP ABAP Function Module CRM_ESRV_COMPL_GET_HEADER (Gets the complaint header information)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-ISE-COM (Application Component) Complaints and Returns
     ⤷ CRM_ICSS_CR (Package) E-Service Complaints and Returns

Basic Data

Function Module	CRM_ESRV_COMPL_GET_HEADER	Gets the complaint header information
Function Group	CRM_ESRV_COMPLAINT_API	E-Service Complaint API
Program Name	SAPLCRM_ESRV_COMPLAINT_API
INCLUDE Name	LCRM_ESRV_COMPLAINT_APIU08

Parameters

Type	Parameter Name	Typing	Associated Type	Default value	Optional	Pass Value	Short text
Exporting	ES_COMPLAINT_HEAD	TYPE	CRMT_ESRV_1O_HEAD		☐	☑	Header of a complaint document
Exporting	ES_COMPLAINT_TOTAL	TYPE	CRMT_ESRV_1O_SUM_TOTALS		☐	☑	Totals and amounts for items
Exporting	ET_COMPLAINT_DOC_FLOW	TYPE	CRMT_ESRV_REF_DOC_TAB		☐	☑	Reference documents
Importing	IV_COMPLAINT_GUID	TYPE	CRMT_OBJECT_GUID_C		☐	☑	GUID of a CRM Order Object, 32 Bit Characters
Importing	IV_CHANGE_MODE	TYPE	CRMT_BOOLEAN	SPACE	☑	☑	Logical Variable
Tables	ET_COMPLAINT_PARTNER	TYPE	CRMT_ESRV_1O_PARTNER		☑	☐	Partner function and business partner
Tables	ET_COMPLAINT_EXT_REF	TYPE	CRMT_ESRV_1O_EXT_REF		☑	☐	External reference data
Tables	HEADER_STATUS_CHANGEABLE	TYPE	CRMT_INPUT_FIELD_NAMES		☑	☐	Names of Changed Fields
Tables	MESSAGELINE	TYPE	CRMT_ISALES_RETURN		☑	☐	Internet Sales: Return Structure
Tables	EXTENSION_OUT	TYPE	CRMT_ISALES_EXTENSION_INT		☑	☐	Structure for Including Enhancements of Objects

Processing Type

☐ Normal Function Module
☑ Remote-Enabled Module	☐ BaseXML supported
☐ Update Module	☑ Start immediately
	☐ Immediate Start, No Restart
	☐ Start Delayed
	☐ Coll.run
☐ JAVA Module Callable from ABAP
☐ Remote-Enabled JAVA Module
☐ Module Callable from JAVA

History

Last changed by/on	SAP	20050115
SAP Release Created in	500