SAP ABAP Function Module CRM_ESRV_COMPL_CHG_ITEM_RCODE (Change item reason code)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-ISE-COM (Application Component) Complaints and Returns
     ⤷ CRM_ICSS_CR (Package) E-Service Complaints and Returns

Basic Data

Function Module	CRM_ESRV_COMPL_CHG_ITEM_RCODE	Change item reason code
Function Group	CRM_ESRV_COMPLAINT_TOOLS	EService Complaint Tools
Program Name	SAPLCRM_ESRV_COMPLAINT_TOOLS
INCLUDE Name	LCRM_ESRV_COMPLAINT_TOOLSU29

Parameters

Type	Parameter Name	Typing	Associated Type	Default value	Optional	Pass Value	Short text
Changing	CT_INPUT_FIELDS_CHG	TYPE	CRMT_INPUT_FIELD_TAB		☐	☐	Fields Entered
Changing	CT_SERVICE_OS_CHG	TYPE	CRMT_SRV_OSSET_COMT		☐	☐	CRM Service: Subject - Set - Communication Fields
Importing	IS_ITEM	TYPE	CRMT_ESRV_1O_ITEM_DETAIL		☐	☐	Item detail of a complaint document
Importing	IV_PROCESS_TYPE	TYPE	CRMT_PROCESS_TYPE		☐	☐	Business Transaction Type
Importing	IT_SERVICE_OS	TYPE	CRMT_SRV_OSSET_WRKT		☐	☐	CRM Service: Subject - Work Area and Buffer

Processing Type

☑ Normal Function Module
☐ Remote-Enabled Module	☐ BaseXML supported
☐ Update Module	☑ Start immediately
	☐ Immediate Start, No Restart
	☐ Start Delayed
	☐ Coll.run
☐ JAVA Module Callable from ABAP
☐ Remote-Enabled JAVA Module
☐ Module Callable from JAVA

History

Last changed by/on	SAP	20050131
SAP Release Created in	500