SAP ABAP Function Module CRM_ERMS_RPT_EVENT_HANDLER_IMP (ERMS: Reporting - Handle events (Implementation))
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-IC-EMS-MON (Application Component) Monitoring
⤷
CRM_ERMS_REPORTING (Package) CRM_ERMS_REPORTING
BBPCRM (Software Component) BBPCRM⤷
CRM-IC-EMS-MON (Application Component) Monitoring⤷
CRM_ERMS_REPORTING (Package) CRM_ERMS_REPORTING
Basic Data
| Function Module | CRM_ERMS_RPT_EVENT_HANDLER_IMP | ERMS: Reporting - Handle events (Implementation) |
| Function Group | CRM_ERMS_REPORTING | ERMS Monitoring Reports |
| Program Name | SAPLCRM_ERMS_REPORTING | |
| INCLUDE Name | LCRM_ERMS_REPORTINGU06 |
Parameters
| Type | Parameter Name | Typing | Associated Type | Default value | Optional | Pass Value | Short text |
|---|---|---|---|---|---|---|---|
 Importing |
EVENT_ID | TYPE | CRMT_ERMS_EVENT | ERMS: Reporting - Event | |||
| Importing |
CONNECTION_ID | TYPE | CRMT_ERMS_CONNECTION_ID | ERMS: Reporting - Connection ID | |||
| Importing |
EXT_ADDRESS | TYPE | CRMT_ERMS_ADDRESS | ERMS: Reporting - Address | |||
| Importing |
INT_ADDRESS | TYPE | CRMT_ERMS_ADDRESS | ERMS: Reporting - Address | |||
| Importing |
FIRST_ORG_UNIT | TYPE | CRMT_ERMS_ORG | '' | Object ID | ||
| Importing |
SECOND_ORG_UNIT | TYPE | CRMT_ERMS_ORG | '' | Object ID | ||
| Importing |
FIRST_AGENT | TYPE | CRMT_ERMS_ORG | '' | ERMS: Reporting - Contact Center User ID | ||
| Importing |
SECOND_AGENT | TYPE | CRMT_ERMS_ORG | '' | ERMS: Reporting - Contact Center User ID | ||
| Importing |
EMAIL_TIMESTAMP | TYPE | CRMT_ERMS_TIMESTAMP | ERMS: Reporting - Step Time | |||
| Importing |
WEBFORM_ID | TYPE | CRMT_ERMS_WEBFORM_ID | ERMS: Reporting - Webform ID | |||
| Importing |
CASE_ID | TYPE | SCMG_CASE_GUID | ERMS: Reporting - Case ID | |||
| Importing |
SERVICE_ID | TYPE | CRMT_OBJECT_GUID | ERMS: Reporting - Service ID | |||
| Importing |
WORKITEM_ID | TYPE | SWW_WIID | Work item ID | |||
| Importing |
CMS_ID | TYPE | CRMT_IC_MDB_CCID | Contact Center ID | |||
| Importing |
OUTBOUND_EMAIL | TYPE | FLAG | '' | Flag to check Inbound/Outbound email | ||
Processing Type
| Normal Function Module | |
 Remote-Enabled Module |
BaseXML supported |
| Update Module | Start immediately |
| Immediate Start, No Restart | |
| Start Delayed | |
| Coll.run | |
| JAVA Module Callable from ABAP | |
| Remote-Enabled JAVA Module | |
| Module Callable from JAVA |
History
| Last changed by/on | SAP | 20041011 |
| SAP Release Created in | 100 |
