Hierarchy
SAP_BASIS (Software Component) SAP Basis Component⤷
BC-SRV-COM (Application Component) Communication Services: Mail, Fax, SMS, Telephony⤷
SPHO (Package) SAPphone: Telephone Integration in R/3
Basic Data
| Data Element | SP_ALLABLE |
| Short Description | Task Suitable for SAPphone- Inbound and Outbound |
Data Type
| Category of Dictionary Type | D | Domain |
| Type of Object Referenced | No Information | |
| Domain / Name of Reference Type | CHAR1_X | |
| Data Type | CHAR | Character String |
| Length | 1 | |
| Decimal Places | 0 | |
| Output Length | 1 | |
| Value Table |
Further Characteristics
| Search Help: Name | ||
| Search Help: Parameters | ||
| Parameter ID | ||
| Default Component name | ||
| Change document | ||
| No Input History | ||
| Basic direction is set to LTR | ||
| No BIDI Filtering |
Field Label
| Length | Field Label | |
| Short | 10 | In/Out |
| Medium | 20 | Suitable for In/Out |
| Long | 35 | Suitable for Inbound/Outbound |
| Heading | 30 | Suitable for Inbound/Outbound |
Documentation
Definition
Indicator that the task is suitable for processing incoming and outgoing calls in SAPphone.
A task marked in this way is displayed to users and can be started when processing both incoming and outgoing calls.
Tasks supported in SAPphone incoming processing provide help when processing calls, e.g. problem recognition.
In order to use all the available data in SAPphone, the task container must contain the following elements:
Container element Dict. reference Meaning
Import:
CALLING_NUMBER SPH_CALL-NO_CALLING calling telephone number
CALLER_ADDRESS ADDR_KEY caller address no.
CALL_DATE SPH_CALL-CALL_DATE call date
CALL_TIME SPH_CALL-CALL_TIME call time
CALLED_NUMBER SPH_CALL-NO_DIALED telephone number dialed
Tables:
CALLER_DATA P_CALLER addresses found
ADDITIONAL_DATA P_ADD_DATA additional data
Tasks which are supported in SAPphone outgoing processing help, for example, during postprocessing of a call initiated by the current user. They are available via pushbuttons.
In order to use all the available information in SAPphone, the task container must contain the following elements:
Container element Dict. reference ,Meaning
Import:
NUMBER SPH_TELNO-TELNO telephone number dialed
COUNTRY SPH_TELNO-COUNTRY country code
NAME SPH_TELNO-NAME call recipient
COMPANY SPH_TELNO-COMPANY firm of call recipient
REMARK SPH_TELNO-REMARK remarks
History
| Last changed by/on | SAP | 20010130 |
| SAP Release Created in |
