Hierarchy
FI-CA (Software Component) FI-CA⤷
FI-CA (Application Component) Contract Accounts Receivable and Payable⤷
FKKB (Package) Contract A/R & A/P: Central Objects
Basic Data
| Data Element | RLGRD_KK |
| Short Description | Return reason |
Data Type
| Category of Dictionary Type | D | Domain |
| Type of Object Referenced | No Information | |
| Domain / Name of Reference Type | RLGRD_KK | |
| Data Type | CHAR | Character String |
| Length | 3 | |
| Decimal Places | 0 | |
| Output Length | 3 | |
| Value Table | TFK045A |
Further Characteristics
| Search Help: Name | ||
| Search Help: Parameters | ||
| Parameter ID | ||
| Default Component name | RETURN_REASON | |
| Change document | ||
| No Input History | ||
| Basic direction is set to LTR | ||
| No BIDI Filtering |
Field Label
| Length | Field Label | |
| Short | 10 | Reason |
| Medium | 15 | Return reason |
| Long | 20 | Return reason |
| Heading | 3 | RR |
Documentation
Use
The returns reason specifies the company-specific reason for a return.
Using activity keys in Customizing, you can define the activities to be performed in the event of a return for each return reason. The activities include charge handling, and setting dunning/payment locks and payment methods. The activity key is made up of the Company Code, No. of Returns, Creditworthiness, and Tolerance Group fields.
For each returns reason, you can define lot charges based on currency and maximum permitted differences for the payment and return amount.
You assign the company-specific returns reasons to the house bank returns reasons in Customizing.
Alternative returns reason:
If you carry out an optional check for changed bank details, the alternative returns reason determines the new activities for this return. Make sure that the original returns reason and the alternative returns reason are defined with the same data in Customizing (company code, number of returns, creditworthiness, tolerance group).
Supplementary Documentation - RLGRD_KK 0001
Use
For your information, the return reason is stored in the document header of the reverse document for the payment. The return reason controls the selection of subsequent activities such as correspondence, blocking measures or charge claims.
Procedure
When you enter a returns lot, you enter the reason for the return manually. If the returns lot is created automatically, the program (that converts the data on the returns lot supplied by the bank) identifies the internal return reason defined in the system.
Examples
Dependencies
Supplementary Documentation - RLGRD_KK 0002
Procedure
If a house bank return reason is defined in the field HB, the system automatically enters the relevant company-specific return reason in the field RR. If there is no entry in the HB field, you can enter the return reason yourself.
History
| Last changed by/on | SAP | 20050224 |
| SAP Release Created in |
