SAP ABAP Data Element ISM_CIC_PROFILE (IS-M: Profile for Assignment in Customer Interaction Center)
Hierarchy
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IS-M (Software Component) SAP MEDIA
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IS-M (Application Component) SAP Media
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JAS (Package) Application development R/3 Publishing Advertising System***
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Basic Data
| Data Element | ISM_CIC_PROFILE |
| Short Description | IS-M: Profile for Assignment in Customer Interaction Center |
Data Type
| Category of Dictionary Type | D | Domain |
| Type of Object Referenced | No Information | |
| Domain / Name of Reference Type | CHAR15 | |
| Data Type | CHAR | Character String |
| Length | 15 | |
| Decimal Places | 0 | |
| Output Length | 15 | |
| Value Table |
Further Characteristics
| Search Help: Name | ||
| Search Help: Parameters | ||
| Parameter ID | ||
| Default Component name | ||
| Change document | ||
| No Input History | ||
| Basic direction is set to LTR | ||
| No BIDI Filtering |
Field Label
| Length | Field Label | |
| Short | 10 | CIC Profil |
| Medium | 15 | CIC Profile |
| Long | 20 | CIC Profile |
| Heading | 30 | CIC Profile |
Documentation
Definition
The profile defines the sequence of an IS-M BSP application. A profile with the same name can be assigned to an agent within a workspace in the CIC. This defines the sequence of a BSP application for the agent in this workspace.
History
| Last changed by/on | SAP | 20050224 |
| SAP Release Created in | 471 |