SAP ABAP Data Element I_SERWI (Service Profile)

Hierarchy

☛ BBPCRM (Software Component) BBPCRM
   ⤷ CRM-MSE (Application Component) Mobile Service
     ⤷ IWOC (Package) Application Development R/3 Work Order Cycle

Basic Data

Data Element	I_SERWI
Short Description	Service Profile

Data Type

Category of Dictionary Type	D	Domain
Type of Object Referenced		No Information
Domain / Name of Reference Type	I_SERWI
Data Type	CHAR	Character String
Length	10
Decimal Places	0
Output Length	10
Value Table	T355R

Further Characteristics

Search Help: Name
Search Help: Parameters
Parameter ID
Default Component name
Change document	☐
No Input History	☐
Basic direction is set to LTR	☐
No BIDI Filtering	☐

Field Label

	Length	Field Label
Short	10	Serv prof.
Medium	15	Serv profile
Long	20	Service profile
Heading	10	Serv prof.

Documentation

Definition

The service window determines the times at which a customer is entitled to service. The service types allowed are defined as codes in Customizing and recorded in a response_profile.

Use

You can define the exact service times in the service window and enter the response profile assigned to it.

Example

Case 1

You can determine in the service window that the service defined in the response profile is available from Monday to Friday, 8.00 - 12.00 and 14.00 - 18.00.

Case 2

If the response profile includes a change of day, define the entries as follows:

    Start time    End time

Entry 1    08.00    18.00

Entry 2    18.01    24.00 - Change of day

Entry 3    00.01    07.59

History

Last changed by/on	SAP	19950401
SAP Release Created in