SAP ABAP Data Element I_HIER (Escalation Profile Hierarchy Level)
Hierarchy
BBPCRM (Software Component) BBPCRM
   CRM-MSE (Application Component) Mobile Service
     IWOC (Package) Application Development R/3 Work Order Cycle
Basic Data
Data Element I_HIER
Short Description Escalation Profile Hierarchy Level  
Data Type
Category of Dictionary Type D   Domain
Type of Object Referenced     No Information
Domain / Name of Reference Type NUM2    
Data Type NUMC   Character string with only digits 
Length 2    
Decimal Places 0    
Output Length 2    
Value Table      
Further Characteristics
Search Help: Name    
Search Help: Parameters    
Parameter ID   
Default Component name    
Change document    
No Input History    
Basic direction is set to LTR    
No BIDI Filtering    
Field Label
  Length  Field Label  
Short 10 Hierarchy 
Medium 15 Hierarchy 
Long 20 Hierarchy 
Heading 10 Hierarchy 
Documentation

Definition

Hierarchy level for classifying response profiles.

Use

You can assign various response profiles to a hierarchy, whereby hierarchy level '1' is the highest level, that is, it represents the best solution.

Example

A certain response profile is defined in the maintenance contract. If you create a service notification that contains another response profile, the system automatically selects the profile with the higher hierarchy level.

History
Last changed by/on SAP  19950401 
SAP Release Created in