SAP ABAP Data Element HREIC_SLA_CONTRACT (Service Level Agreement: Contract)

Hierarchy

☛ EA-HRGXX (Software Component) Sub component EA-HRGXX of EA-HR
   ⤷ PA-EIC (Application Component) Employee Interaction Center
     ⤷ PAOC_EIC_APPL_SLA (Package) Employee Interaction Center: SLA

Basic Data

Data Element	HREIC_SLA_CONTRACT
Short Description	Service Level Agreement: Contract

Data Type

Category of Dictionary Type	D	Domain
Type of Object Referenced		No Information
Domain / Name of Reference Type	HREIC_SLA_CONTRACT
Data Type	CHAR	Character String
Length	8
Decimal Places	0
Output Length	8
Value Table	THREIC_SLA

Further Characteristics

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Parameter ID
Default Component name
Change document	☐
No Input History	☐
Basic direction is set to LTR	☐
No BIDI Filtering	☐

Field Label

	Length	Field Label
Short	10	Contract
Medium	15	SLA Contract
Long	20	SLA Contract Name
Heading	12	SLA Contract

Documentation

Definition

Central instance in the Service Level Agreements (SLA) in the Employee Interaction Center (EIC). The SLA contract unites all settings for a particular Service Level Agreement, for example, the determined business hours.

Use

You can further define the SLA contract settings in the IMG of the Employee Interaction Center (EIC) under Define SLA Settings.

Dependencies

Example

History

Last changed by/on	SAP	20070913
SAP Release Created in	600