SAP ABAP Data Element HREIC_SLA_APPT (EIC: Business Hours)
Hierarchy
☛
EA-HRGXX (Software Component) Sub component EA-HRGXX of EA-HR
⤷
PA-EIC (Application Component) Employee Interaction Center
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PAOC_EIC_APPL_SLA (Package) Employee Interaction Center: SLA
EA-HRGXX (Software Component) Sub component EA-HRGXX of EA-HR⤷
PA-EIC (Application Component) Employee Interaction Center⤷
PAOC_EIC_APPL_SLA (Package) Employee Interaction Center: SLA
Basic Data
| Data Element | HREIC_SLA_APPT |
| Short Description | EIC: Business Hours |
Data Type
| Category of Dictionary Type | D | Domain |
| Type of Object Referenced | No Information | |
| Domain / Name of Reference Type | HREIC_SLA_APPT | |
| Data Type | CHAR | Character String |
| Length | 4 | |
| Decimal Places | 0 | |
| Output Length | 4 | |
| Value Table | THREIC_SLA_APPT |
Further Characteristics
| Search Help: Name | ||
| Search Help: Parameters | ||
| Parameter ID | ||
| Default Component name | ||
| Change document | ||
| No Input History | ||
| Basic direction is set to LTR | ||
| No BIDI Filtering |
Field Label
| Length | Field Label | |
| Short | 10 | Hours |
| Medium | 15 | Business Hours |
| Long | 20 | EIC: Business Hours |
| Heading | 15 | Business Hours |
Documentation
Definition
Time period when the Employee Interaction Center (EIC) is available to employees.
Use
Dependencies
Business hours are included when making calculations in the Service Level Agreement (SLA). For example, the EIC business hours are taken into consideration for calculating the due date or execution time of an activity.
Example
History
| Last changed by/on | SAP | 20070913 |
| SAP Release Created in | 600 |
