SAP ABAP Data Element CTS_SUPPORT_DETAILS (CTS: Details on how to contact support for given application)

Hierarchy

☛ SAP_BASIS (Software Component) SAP Basis Component
   ⤷ BC-CTS-ORG (Application Component) Transport Organizer
     ⤷ SCTS_EXE (Package) CTS: Transport Services

Basic Data

Data Element	CTS_SUPPORT_DETAILS
Short Description	CTS: Details on how to contact support for given application

Data Type

Category of Dictionary Type	D	Domain
Type of Object Referenced		No Information
Domain / Name of Reference Type	CTS_SUPPORT_DETAILS
Data Type	CHAR	Character String
Length	120
Decimal Places	0
Output Length	120
Value Table

Further Characteristics

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Parameter ID
Default Component name
Change document	☐
No Input History	☐
Basic direction is set to LTR	☐
No BIDI Filtering	☐

Field Label

	Length	Field Label
Short	10	Support
Medium	20	Support Details
Long	30	Support Details
Heading	50	Details on how to contact support

Documentation

Definition

Contains details on how to contact support for given application.

Use

With the enabling of a given application for enhanced CTS usage you should also list details on how to contact the support organization in case of issues with content belonging to this application.

Dependencies

Example

This may contain entries like

• Tel.: +1 610 xxxxxx, URL: www.test.com/CTSsupport
  (for application that is not provided by SAP)
• AKH: BC-CTS-xxx, URL: www.sap.com/xxx, Tel.: [phone]
  (for application provided by SAP, with 'AKH' mentioning the responsible message processing component).

History

Last changed by/on	SAP	20140117
SAP Release Created in	702