SAP ABAP Data Element ASR_SEND_EXPERT_IF_INCONSIST ('Forward to Expert' for Inconsistent Data)
Hierarchy
☛ EA-HRGXX (Software Component) Sub component EA-HRGXX of EA-HR
   ⤷ PA-AS (Application Component) HR Administrative Services
     ⤷ PAOC_ASR_PROCESS_MODELLING (Package) Modeling Processes
Basic Data
Data Element ASR_SEND_EXPERT_IF_INCONSIST
Short Description 'Forward to Expert' for Inconsistent Data  
Data Type
Category of Dictionary Type D   Domain
Type of Object Referenced     No Information
Domain / Name of Reference Type ASR_BUTTON_IS_ENABLED    
Data Type CHAR   Character String 
Length 1    
Decimal Places 0    
Output Length 1    
Value Table      
Further Characteristics
Search Help: Name    
Search Help: Parameters    
Parameter ID   
Default Component name    
Change document    
No Input History    
Basic direction is set to LTR    
No BIDI Filtering    
Field Label
  Length  Field Label  
Short 10 ForwExpert 
Medium 15 ForwardToExpert 
Long 20 Forward to Expert 
Heading 55 Show 'Forward to Expert' Button 
Documentation

Definition

Users who are not experts at entering personnel data can encounter insolvable problems if error messages occur due to inconsistent data. For this reason, you can allow the system to show the 'Forward to Expert' pushbutton dynamically in the form application when such errors occur and if no suitable agent can correct the errors in the request step (first step of the process start application).

  • X = Pushbutton is visible

    The 'Forward to Expert' pushbutton is dynamically displayed if error messages occur due to inconsistent data.

  • BLANK = Pushbutton is not visible

    The 'Forward to Expert' pushbutton is not visible and is therefore not available to the user (default setting).

Use

Dependencies

If you specify SEND_EXPERT_IF_INCONSISTENT = X together with SEND_VARIATION (Send Variant) = B ("Tolerate Error Messages") in the process start configuration, the behavior of SEND_EXPERT_IF_INCONSISTENT overrides that of SEND_VARIATION. This means that if the agent receives error messages due to inconsistent data, he or she cannot complete the work item. The agent must either correct the entered data or send the work item to an expert.

The interaction between SEND_EXPERT_IF_INCONSISTENT and SEND_VARIATION is only relevant for errors in the Inconsistent Data error category. The system always provides the 'Forward to Expert' pushbutton for errors of the following error categories, even if you have set SEND_EXPERT_IF_INCONSISTENT = BLANK:

  • Data Collision
  • No Authorization
  • Incorrect Customizing

Example

History
Last changed by/on SAP  20060920 
SAP Release Created in 600