SAP ABAP Domain CRM_ERMS_STEP_TYPE (Step Type)
Hierarchy
☛
BBPCRM (Software Component) BBPCRM
⤷
CRM-IC-EMS-MON (Application Component) Monitoring
⤷
CRM_ERMS_REPORTING (Package) CRM_ERMS_REPORTING
BBPCRM (Software Component) BBPCRM⤷
CRM-IC-EMS-MON (Application Component) Monitoring⤷
CRM_ERMS_REPORTING (Package) CRM_ERMS_REPORTING
Basic Data
| Domain Name | CRM_ERMS_STEP_TYPE |
| Short Description | Step Type |
Definition
| Data Type | CHAR | Character String |
| No. Characters | 2 | |
| Decimal Places | ||
| Output Length | 2 | |
| Conversion Routine | ||
| Sign | ||
| Lower Case |
Value Range
| # | Lower Limit | Upper Limit | Short Description |
|---|---|---|---|
| 1 | 10 | Ring | |
| 2 | 11 | Queue | |
| 3 | 12 | IVR | |
| 4 | 20 | Talk | |
| 5 | 21 | Processing | |
| 6 | 30 | After Call Work | |
| 7 | 31 | Preparation Time | |
History
| Last changed by/on | SAP | 20070401 |
| SAP Release Created in | 100 |
