SAP ABAP Package CSKN (Customer Service: Knowledge Base Development)
Basic Data
| Package | CSKN | ||
| Short Description | Customer Service: Knowledge Base Development | ||
| Super package | CRM_APPLICATION | All CRM Components Without Special Structure Packages | |
| Main package indicator | Development Package | ||
| Created on/by | 00000000 | SAP |
Package Content
| Table Name | Short Description | Table Category | Delivery Class |
|---|---|---|---|
| BDS: File Name for Last Check-Out | TRANSP | A | |
| BDS: Check-Out Data for a Physical Information Object | TRANSP | A | |
| BDS: Table for Document Contents (Import/Export) | TRANSP | A | |
| BDS: Instances of Logical Information Objects | TRANSP | A | |
| BDS: Descriptions of Logical Information Objects | TRANSP | A | |
| BDS: Attribute Values of Logical Information Objects | TRANSP | A | |
| BDS: Outgoing Relationships of Logical Information Objects | TRANSP | A | |
| BDS: Incoming Relationships of Logical Information Objects | TRANSP | A | |
| BDS: Files of Physical Information Objects | TRANSP | A | |
| BDS: Outgoing Hyperlinks from Physical Objects | TRANSP | A | |
| BDS: Instances of Physical Information Objects | TRANSP | A | |
| BDS: Use of Target Anchors in Physical Objects | TRANSP | A | |
| BDS: Attributes of Physical Information Objects | TRANSP | A | |
| BDS: Outgoing Relationships of Physical Information Objects | TRANSP | A | |
| BDS: Incoming Relationships of Physical Information Objects | TRANSP | A | |
| BDS: Relationship Instances | TRANSP | A | |
| BDS: Relationship Attributes | TRANSP | A | |
| BDS: Link Table | TRANSP | A | |
| Advanced Search Options | TRANSP | S | |
| Advance Search Option | TRANSP | S | |
| SDB: Storing the flag for automatic compilation | TRANSP | C | |
| Solution Attachment: BOR customizing | TRANSP | C | |
| Solution action box | TRANSP | C | |
| Problem Action Box | TRANSP | C | |
| Object Relationship Service: Generic Binary Links | TRANSP | A | |
| Links of CM document to Solution needed for SDB Initial Load | TRANSP | L | |
| DIA: Statistical Update for Problems | TRANSP | A | |
| DIA: Text table for FAQ | TRANSP | A | |
| SDB: Solution Activity | TRANSP | A | |
| SDB: Solution Attachment | TRANSP | A | |
| SDB: Solution Attachment Text | TRANSP | A | |
| SDB: Solution Task | TRANSP | A | |
| SDB: Solution Validation Category | TRANSP | A | |
| SDB: Problem Trigger | TRANSP | A | |
| SDB: Problem Trigger Cause | TRANSP | A | |
| SDB: Problem Trigger Object Part | TRANSP | A | |
| SDB: Problem Trigger Problem | TRANSP | A | |
| SDB: Problem Trigger Short Text | TRANSP | A | |
| SDB: Problem Object Table | TRANSP | A | |
| SDB: Problem Table | TRANSP | A | |
| SDB: Problem Solution Link Table | TRANSP | A | |
| SDB: Problem Short Text | TRANSP | A | |
| SDB: Problem Validation Category | TRANSP | A | |
| SDB: Solution table | TRANSP | A | |
| SDB: Table for user settings | TRANSP | A | |
| SDB: Solution Short Text Table | TRANSP | A | |
| SDB: Table for User Recently Edited Problems/Solutions | TRANSP | A | |
| Solution action box | TRANSP | C | |
| Problem Action Box | TRANSP | C | |
| SDB: Customizing Problem Type | TRANSP | C | |
| SDB: Customizing Problem Type Text | TRANSP | C | |
| SDB: Customizing Solution Type | TRANSP | C | |
| SDB: Customizing Solution Type Text | TRANSP | C | |
| SDB: Customizing Problem Subtype | TRANSP | C | |
| SDB: Customizing Problem Subtype Text | TRANSP | C | |
| SDB: Customizing Application Area | TRANSP | C | |
| SDB: Customizing Application Area | TRANSP | C | |
| SDB: Customizing Validation Category | TRANSP | C | |
| SDB: Customizing Validation Category | TRANSP | C | |
| SDB: Customizing Solution Subtype | TRANSP | C | |
| SDB: Customizing Solution Subtype Text | TRANSP | C | |
| SDB: Priority | TRANSP | C | |
| SDB: Priority text | TRANSP | C | |
| SDB: Priority type table | TRANSP | C | |
| Priority Type Description | TRANSP | C | |
| SDB: Customizing Number ranges | TRANSP | C | |
| SDB: Customizing Object table | TRANSP | C | |
| SDB: Group Profiles Content | TRANSP | G | |
| SDB: Group Profiles List | TRANSP | G | |
| SDB: group profiles descriptions | TRANSP | G | |
| SDB: individual profiles content | TRANSP | G | |
| SDB: individual profiles list | TRANSP | G | |
| SDB: individual profiles descriptions | TRANSP | G | |
| Solution Database: Access Profiles of Users | TRANSP | C | |
| Transaction Code | Short Description | Program |
|---|---|---|
| Maintain Frequently Asked Questions | ||
| Maintain Info. Security Profile | ||
| Assign Profile to User | ||
| SDB Change Transaction | ||
| Download Language Support Package | ||
| Number range maintenance: ISMP | ||
| Maintain Problems and Solutions | ||
| Text Indexing for Solution Database | ||
| Number range maintenance: ISOL | ||
| Define Problem Type | ||
| Define Solution Type | ||
| Define Problem Subtypes | ||
| Define Solution Subtypes | ||
| Define Application Areas | ||
| Define Validation Categories | ||
| Define BO Types for Problems | ||
| Define Priority Types | ||
| Define Priorities per Priority Type | ||
| Problem Action Box | ||
| Solution Action Box | ||
| Define BO for Solution Attachments | ||
| Define System Default Search Type | ||
| Number range maintenance: ISDB | ||
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Hierarchy
| Software Component | BBPCRM | BBPCRM | |
| SAP Release Created in | |||
| Application Component | CRM-MD-SDB (PFC0000018) | Solution Database | |
| Package | CSKN | Customer Service: Knowledge Base Development |