SAP ABAP Package CSKN (Customer Service: Knowledge Base Development)
Basic Data
Package | ![]() |
CSKN | |
Short Description | Customer Service: Knowledge Base Development | ||
Super package | ![]() |
CRM_APPLICATION | All CRM Components Without Special Structure Packages |
Main package indicator | Development Package | ||
Created on/by | ![]() |
00000000 | SAP |
Package Content
Table Name | Short Description | Table Category | Delivery Class |
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BDS: File Name for Last Check-Out | TRANSP | A |
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BDS: Check-Out Data for a Physical Information Object | TRANSP | A |
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BDS: Table for Document Contents (Import/Export) | TRANSP | A |
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BDS: Instances of Logical Information Objects | TRANSP | A |
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BDS: Descriptions of Logical Information Objects | TRANSP | A |
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BDS: Attribute Values of Logical Information Objects | TRANSP | A |
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BDS: Outgoing Relationships of Logical Information Objects | TRANSP | A |
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BDS: Incoming Relationships of Logical Information Objects | TRANSP | A |
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BDS: Files of Physical Information Objects | TRANSP | A |
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BDS: Outgoing Hyperlinks from Physical Objects | TRANSP | A |
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BDS: Instances of Physical Information Objects | TRANSP | A |
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BDS: Use of Target Anchors in Physical Objects | TRANSP | A |
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BDS: Attributes of Physical Information Objects | TRANSP | A |
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BDS: Outgoing Relationships of Physical Information Objects | TRANSP | A |
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BDS: Incoming Relationships of Physical Information Objects | TRANSP | A |
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BDS: Relationship Instances | TRANSP | A |
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BDS: Relationship Attributes | TRANSP | A |
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BDS: Link Table | TRANSP | A |
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Advanced Search Options | TRANSP | S |
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Advance Search Option | TRANSP | S |
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SDB: Storing the flag for automatic compilation | TRANSP | C |
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Solution Attachment: BOR customizing | TRANSP | C |
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Solution action box | TRANSP | C |
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Problem Action Box | TRANSP | C |
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Object Relationship Service: Generic Binary Links | TRANSP | A |
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Links of CM document to Solution needed for SDB Initial Load | TRANSP | L |
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DIA: Statistical Update for Problems | TRANSP | A |
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DIA: Text table for FAQ | TRANSP | A |
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SDB: Solution Activity | TRANSP | A |
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SDB: Solution Attachment | TRANSP | A |
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SDB: Solution Attachment Text | TRANSP | A |
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SDB: Solution Task | TRANSP | A |
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SDB: Solution Validation Category | TRANSP | A |
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SDB: Problem Trigger | TRANSP | A |
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SDB: Problem Trigger Cause | TRANSP | A |
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SDB: Problem Trigger Object Part | TRANSP | A |
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SDB: Problem Trigger Problem | TRANSP | A |
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SDB: Problem Trigger Short Text | TRANSP | A |
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SDB: Problem Object Table | TRANSP | A |
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SDB: Problem Table | TRANSP | A |
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SDB: Problem Solution Link Table | TRANSP | A |
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SDB: Problem Short Text | TRANSP | A |
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SDB: Problem Validation Category | TRANSP | A |
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SDB: Solution table | TRANSP | A |
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SDB: Table for user settings | TRANSP | A |
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SDB: Solution Short Text Table | TRANSP | A |
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SDB: Table for User Recently Edited Problems/Solutions | TRANSP | A |
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Solution action box | TRANSP | C |
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Problem Action Box | TRANSP | C |
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SDB: Customizing Problem Type | TRANSP | C |
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SDB: Customizing Problem Type Text | TRANSP | C |
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SDB: Customizing Solution Type | TRANSP | C |
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SDB: Customizing Solution Type Text | TRANSP | C |
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SDB: Customizing Problem Subtype | TRANSP | C |
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SDB: Customizing Problem Subtype Text | TRANSP | C |
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SDB: Customizing Application Area | TRANSP | C |
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SDB: Customizing Application Area | TRANSP | C |
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SDB: Customizing Validation Category | TRANSP | C |
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SDB: Customizing Validation Category | TRANSP | C |
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SDB: Customizing Solution Subtype | TRANSP | C |
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SDB: Customizing Solution Subtype Text | TRANSP | C |
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SDB: Priority | TRANSP | C |
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SDB: Priority text | TRANSP | C |
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SDB: Priority type table | TRANSP | C |
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Priority Type Description | TRANSP | C |
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SDB: Customizing Number ranges | TRANSP | C |
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SDB: Customizing Object table | TRANSP | C |
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SDB: Group Profiles Content | TRANSP | G |
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SDB: Group Profiles List | TRANSP | G |
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SDB: group profiles descriptions | TRANSP | G |
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SDB: individual profiles content | TRANSP | G |
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SDB: individual profiles list | TRANSP | G |
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SDB: individual profiles descriptions | TRANSP | G |
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Solution Database: Access Profiles of Users | TRANSP | C |
Transaction Code | Short Description | Program |
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Maintain Frequently Asked Questions | ![]() |
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Maintain Info. Security Profile | ![]() |
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Assign Profile to User | |
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SDB Change Transaction | ![]() |
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Download Language Support Package | ![]() |
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Number range maintenance: ISMP | ![]() |
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Maintain Problems and Solutions | ![]() |
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Text Indexing for Solution Database | ![]() |
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Number range maintenance: ISOL | ![]() |
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Define Problem Type | |
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Define Solution Type | |
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Define Problem Subtypes | |
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Define Solution Subtypes | |
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Define Application Areas | |
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Define Validation Categories | |
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Define BO Types for Problems | |
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Define Priority Types | |
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Define Priorities per Priority Type | |
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Problem Action Box | |
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Solution Action Box | |
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Define BO for Solution Attachments | |
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Define System Default Search Type | |
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Number range maintenance: ISDB | ![]() |
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Hierarchy
Software Component | ![]() |
BBPCRM | BBPCRM |
SAP Release Created in | |||
Application Component | ![]() |
CRM-MD-SDB (PFC0000018) | Solution Database |
Package | ![]() |
CSKN | Customer Service: Knowledge Base Development |