SAP ABAP Package CRM_SRV_REQ_MGMT_COMMON_CUST (SRQM: customizing)
Basic Data
| Package | CRM_SRV_REQ_MGMT_COMMON_CUST | ||
| Short Description | SRQM: customizing | ||
| Super package | CRM_SERVICE_REQ_MGMT_MAIN | CRM Service Request Management Main Package | |
| Main package indicator | Development Package | ||
| Created on/by | 20080206 | SAP |
Package Content
| Table Name | Short Description | Table Category | Delivery Class |
|---|---|---|---|
| Partner Function for Contact Information | TRANSP | G | |
| Smart Form for Overview PDF Attachment | TRANSP | G | |
| Maintanence table for auto suggestion status | TRANSP | C | |
| Maintanence table for auto suggestion | TRANSP | C | |
| Translation table for Change Category | TRANSP | C | |
| Maintains Change Category | TRANSP | C | |
| Maintain mapping between status and duration/date | TRANSP | C | |
| Table maintains Impact | TRANSP | C | |
| Table to Maintain Impact Descriptions | TRANSP | C | |
| Service Request Header Customizing | TRANSP | G | |
| CRM SRQM: Transition Table for Problem Category | TRANSP | C | |
| CRM SRQM: Maintanence Table for Problem Category | TRANSP | C | |
| Processing Log Type | TRANSP | C | |
| Process Log Change History Customizing | TRANSP | C | |
| Partner Fct/Tran. type settings for Factsheet | TRANSP | G | |
| Processing Log Item Type | TRANSP | C | |
| Table mapping for recommended priority and urgency/impact | TRANSP | C | |
| Cutsomizing for risk for RFC | TRANSP | C | |
| Translation for customizing of risk for RFC | TRANSP | C | |
| SLA Profile Determination Procedures Table | TRANSP | C | |
| SLA Profile Determination Procedure Objects List | TRANSP | C | |
| SLA Profile Determination Procedure Text | TRANSP | C | |
| SLA Profile Determination Procedure | TRANSP | C | |
| Table to Maintain Urgency Description | TRANSP | C | |
| Table maintains urgency | TRANSP | C | |
Hierarchy
| Software Component | BBPCRM | BBPCRM | |
| SAP Release Created in | 700 | ||
| Application Component | CRM-BTX-SRQ-BF (PNE0000026) | Basic Functions | |
| Package | CRM_SRV_REQ_MGMT_COMMON_CUST | SRQM: customizing |