SAP ABAP Package CRM_CIC_BW (BW extraction for IC)
Basic Data
Package CRM_CIC_BW   
Short Description   BW extraction for IC    
Super package CRM_IC_MANAGER   Interaction Center Management Tools 
Main package indicator       Development Package 
Created on/by 20010216  SAP 
Package Content
Contained Tables / Views
Table Name Short Description Table Category Delivery Class
CRMC_CIC_CTISLTM CRM CIC: time limit for reacting within Service Level  TRANSP   C  
CRMD_CIC_CTI_H CRM CIC: buffered CTI data: Header  TRANSP   A  
CRMD_CIC_CTI_I CRM CIC: buffered CTI data: items  TRANSP   A  
CRMD_CIC_CTI_LOG CRM CIC: log information of the data load from CTI  TRANSP   A  
Contained Transaction Codes
Transaction Code Short Description Program
CRM_CIC_CTI_LOAD Load communication statistic  CRM_CIC_CTI_LOAD  
S_AEC_66000502 (empty)  SAPLS_CUS_IMG_ACTIVITY  
Software Component BBPCRM  BBPCRM 
SAP Release Created in   30A   
Application Component CRM-CIC-REP (AEC0000390) Reporting 
Package CRM_CIC_BW  BW extraction for IC