SAP ABAP Package CRM_CIC_BW (BW extraction for IC)
Basic Data
| Package |  |
CRM_CIC_BW | |
| Short Description | BW extraction for IC | ||
| Super package | |
CRM_IC_MANAGER | Interaction Center Management Tools |
| Main package indicator | Development Package | ||
| Created on/by |  |
20010216 | SAP |
Package Content
| Table Name | Short Description | Table Category | Delivery Class |
|---|---|---|---|
 CRMC_CIC_CTISLTM |
CRM CIC: time limit for reacting within Service Level | TRANSP | C |
| CRMD_CIC_CTI_H |
CRM CIC: buffered CTI data: Header | TRANSP | A |
| CRMD_CIC_CTI_I |
CRM CIC: buffered CTI data: items | TRANSP | A |
| CRMD_CIC_CTI_LOG |
CRM CIC: log information of the data load from CTI | TRANSP | A |
| Transaction Code | Short Description | Program |
|---|---|---|
 CRM_CIC_CTI_LOAD |
Load communication statistic |  CRM_CIC_CTI_LOAD |
| S_AEC_66000502 |
(empty) | SAPLS_CUS_IMG_ACTIVITY |
Hierarchy
| Software Component |  |
BBPCRM | BBPCRM |
| SAP Release Created in | 30A | ||
| Application Component |  |
CRM-CIC-REP (AEC0000390) | Reporting |
| Package | |
CRM_CIC_BW | BW extraction for IC |
