SAP ABAP IMG Activity W_WLFA_0057 (Define Complaint Status)
Hierarchy
☛
EA-RETAIL (Software Component) SAP Enterprise Extension Retail
⤷
LO-AB (Application Component) Agency Business (Global Trade)
⤷
WZRE_ADD_ON (Package) Agency Business (Add-Ons)
EA-RETAIL (Software Component) SAP Enterprise Extension Retail⤷
LO-AB (Application Component) Agency Business (Global Trade)⤷
WZRE_ADD_ON (Package) Agency Business (Add-Ons)
IMG Activity
| ID | W_WLFA_0057 | Define Complaint Status |
| Transaction Code | S_ALN_01001455 | (empty) |
| Created on | 20030203 | |
| Customizing Attributes | W_WLFA_0057 | Complaints Status |
| Customizing Activity | W_WLFA_0057 | Complaints Status |
Document
| Document Class | SIMG | Hypertext: Object Class - Class to which a document belongs. |
| Document Name | W_WLFA_0057 |
Use
In this section you define complaints status for complaints processing in agency business and then assign them an internal status.
You set/update the complaints status in the processing programs that you implement using the Methode PROCESS from the Business Add-In WLF_CWB. You do this to display the status of the complaints process. The internal status assigned to a complaints status shows the processing status of a complaints procedure.
When you create a complaints document, the default status that is saved in Customizing for the complaints reason is set.
Activities
Define a complaints status and assign it an internal status. You then define whether the status can be set manually or automatically.
Business Attributes
| ASAP Roadmap ID | 204 | Establish Functions and Processes |
| Mandatory / Optional | 2 | Optional activity |
| Critical / Non-Critical | 2 | Non-critical |
| Country-Dependency | A | Valid for all countries |
Assigned Application Components
| Documentation Object Class | Documentation Object Name | Current line number | Application Component | Application Component Name |
|---|---|---|---|---|
| SIMG | W_WLFA_0057 | 0 | ALR0000097 | Agency Business (Global Trade) |
Maintenance Objects
| Maintenance object type | C | Customizing Object |
| Assigned objects | ||||||
|---|---|---|---|---|---|---|
| Customizing Object | Object Type | Transaction Code | Sub-object | Do not Summarize | Skip Subset Dialog Box | Description for multiple selections |
| V_TCWBCS | V - View | SM30 |
History
| Last changed by/on | SAP | 20030203 |
| SAP Release Created in | 200 |
