SAP ABAP IMG Activity SIMG_ICL_TICL060 (Define Incident Types)
Hierarchy
☛ INSURANCE (Software Component) SAP Insurance
   ⤷ FS-CM (Application Component) Claims Management
     ⤷ ICL_CUST (Package) Customizing Claims Management
IMG Activity
ID SIMG_ICL_TICL060 Define Incident Types  
Transaction Code S_KK4_08000002   (empty) 
Created on 19990827    
Customizing Attributes SIMG_ICL_TICL060   Define Loss Incident Type 
Customizing Activity SIMG_ICL_TICL060   Define Loss Incident Type 
Document
Document Class SIMG   Hypertext: Object Class - Class to which a document belongs.
Document Name _ICL_TICL060    

Use

In this IMG activity you define the incident types available in the Claims Management system.

Make the following settings for each incident type:

  • Key of incident type
  • Name of incident type

Meaning of the incident type for the "Claim with Product Customizing" scenario

The internal claim type is determined from the combination of incident type and policy product. This is done via the following IMG activities:

  • Configure Policy Products

    Here you assign the incident type to a policy product.

  • Assign Internal Claim Type to Combination of Policy Prod + Loss Incident Type.

    Here you assign an internal claim type to a combination of policy product and incident type.

    Example:

    You assign internal claim type C to the combination of policy product A and incident type B. When you create a claim with policy product A and incident type B, the system applies the rules that you defined for internal claim type C to this claim.

    You can use the internal claim type to control which subclaim types should apply for an incident type.

    Example:

    For incident type Theft you can use the internal claim type to specify that only own-damage subclaims can be displayed and opened.

    With incident type Accident, on the other hand, you can use another internal claim type to specify that liability subclaims as well as own-damage subclaims may be displayed and opened, even though the claim refers to the same contract (and so to the same policy product).

If you use the "Claim with Product Customizing" scenario in the application, you must specify an incident type when you create a claim.

Meaning of the incident type for the "Claim Without Product Customizing" scenario

In this scenario, the claim type is not determined from the combination of incident type and policy product, but entered manually when the claim is created. When you create a claim with this scenario, this means that the incident type is not actually required. However, later on, at claim header level, on the Claim Overview screen, you can store an incident type in the Claim Notification Data section.

Requirements

Standard settings

Activities

Example

Business Attributes
ASAP Roadmap ID 204   Establish Functions and Processes 
Mandatory / Optional 1   Mandatory activity 
Critical / Non-Critical 1   Critical 
Country-Dependency A   Valid for all countries 
Maintenance Objects
Maintenance object type C   Customizing Object 
Assigned objects
Customizing Object Object Type Transaction Code Sub-object Do not Summarize Skip Subset Dialog Box Description for multiple selections
M_TICL060 V - View SM30  
History
Last changed by/on SAP  20050405 
SAP Release Created in