SAP ABAP IMG Activity SCMGATTR_SESCAL (Create Values for Attribute 'Reason for Escalation')
Hierarchy
☛SAP_BASIS (Software Component) SAP Basis Component ⤷BC-SRV-CM (Application Component) Case Management ⤷SCMG_CUSTOMIZING (Package) Case Management: General Customizing
Hypertext: Object Class - Class to which a document belongs.
Document Name
SCMGATTR_SESCAL
Use
You can use this IMG activity to create the permitted values for the attribute Reason for Escalation. SAP already delivers reasons for escalation.
You can use the IMG activity Assign Reasons for Escalation to Attribute Profile to determine which escalation reasons to use for which attribute profile.