SAP ABAP IMG Activity POBJ_004 (Assign Case Types and Classes to Users)
Hierarchy
EA-HRRXX (Software Component) Sub component EA-HRRXX of EA-HR
   PA-AS (Application Component) HR Administrative Services
     POBJ_PROCESS_OBJECT (Package) Generalized Process Object
IMG Activity
ID POBJ_004 Assign Case Types and Classes to Users  
Transaction Code     (empty) 
Created on 20060821    
Customizing Attributes POBJ_OPTIONAL   Process Object (Optional Activity) 
Customizing Activity POBJ_004   Assign Case Types and Classes to Users 
Document
Document Class SIMG   Hypertext: Object Class - Class to which a document belongs.
Document Name POBJ_004    

Use

In this IMG activity you assign the case types and classes to a particular user for the previously defined individual levels.

These settings provide the process object framework with information about the case types that are defined for the various users.

Requirements

Standard settings

Activities

Enter a case type for the required levels. Either assign a customer class to the level or set the relevant indicator to use the standard class.

Note the following:

  • You must define a level 1. Case type and class details are also mandatory for level 1.
  • Levels 2 and 3 are optional.
  • You can only create an entry for level 3 if you have created an entry for level 2.

Example

Business Attributes
ASAP Roadmap ID 204   Establish Functions and Processes 
Mandatory / Optional 2   Optional activity 
Critical / Non-Critical 2   Non-critical 
Country-Dependency A   Valid for all countries 
Maintenance Objects
Maintenance object type C   Customizing Object 
Assigned objects
Customizing Object Object Type Transaction Code Sub-object Do not Summarize Skip Subset Dialog Box Description for multiple selections
POBJV_CONSCASTYP V - View SM30  
History
Last changed by/on SAP  20060822 
SAP Release Created in 600