SAP ABAP IMG Activity PAOC_EIC_021 (Define Details for EIC Request for Self-Service)
Hierarchy
EA-HRGXX (Software Component) Sub component EA-HRGXX of EA-HR
   PA-EIC (Application Component) Employee Interaction Center
     PAOC_EIC_IMG (Package) Employee Interaction Center: IMG
IMG Activity
ID PAOC_EIC_021 Define Details for EIC Request for Self-Service  
Transaction Code S_AEN_10000554   (empty) 
Created on 20050310    
Customizing Attributes PAOC_EIC_OPT   Employee Interaction Center (EIC): Optional Activity 
Customizing Activity PAOC_EIC_021   Define Details for EIC Request for Self-Service 
Document
Document Class SIMG   Hypertext: Object Class - Class to which a document belongs.
Document Name PAOC_EIC_021    

Use

In this IMG activity, you define the contact details to enable an employee to contact the Employee Interaction Center (EIC) from an Employee Self-Service scenario. Based on the EIC employee grouping to which the employee belongs, you can define the following:

  • Under Define Details, you can enter the phone number under which the employee can reach an Employee Interaction Center.
  • You can define the categories the employee can select in the request form for the EIC.

Requirements

Standard settings

Activities

Example

Business Attributes
ASAP Roadmap ID 204   Establish Functions and Processes 
Mandatory / Optional 2   Optional activity 
Critical / Non-Critical 2   Non-critical 
Country-Dependency A   Valid for all countries 
Maintenance Objects
Maintenance object type C   Customizing Object 
Assigned objects
Customizing Object Object Type Transaction Code Sub-object Do not Summarize Skip Subset Dialog Box Description for multiple selections
VC_HREIC_REQUEST C - View cluster SM34  
History
Last changed by/on SAP  20050310 
SAP Release Created in 600