SAP ABAP IMG Activity ISMSD_REKLVERURSACH (Define Origin of Complaints)

Hierarchy

☛ IS-M (Software Component) SAP MEDIA
   ⤷ IS-M (Application Component) SAP Media
     ⤷ JAS (Package) Application development R/3 Publishing Advertising System***

IMG Activity

ID	ISMSD_REKLVERURSACH	Define Origin of Complaints
Transaction Code	S_KK4_74001458	IMG Activity: ISMSD_REKLVERURSACH
Created on	19990816
Customizing Attributes	ISMSD_REKLVERURSACH	Define Origin of Complaints
Customizing Activity	ISMSD_REKLVERURSACH	Define Origin of Complaints

Document

Document Class	SIMG	Hypertext: Object Class - Class to which a document belongs.
Document Name	ISMSD_REKLVERURSACH

In this step, you define the possible origins of problem messages in shipping and customer complaints.

You can specify an origin key for each shipping problem message or customer complaint.

Example

• Service company
• Publisher
• Carrier

Recommendation

Since the origin is only specified to classify problem messages and complaints, you can define any classifications you wish.

Activities

1. Specify an alphanumeric key of up to 4 characters for each entry.
2. Enter the appropriate text for each key.

Business Attributes

ASAP Roadmap ID	204	Establish Functions and Processes
Mandatory / Optional	2	Optional activity
Critical / Non-Critical	2	Non-critical
Country-Dependency	A	Valid for all countries

Assigned Application Components

Documentation Object Class	Documentation Object Name	Current line number	Application Component	Application Component Name
SIMG	ISMSD_REKLVERURSACH	0	I170007130	Complaint

Maintenance Objects

Maintenance object type

C

Customizing Object

Assigned objects
Customizing Object	Object Type	Transaction Code	Sub-object	Do not Summarize	Skip Subset Dialog Box	Description for multiple selections
JVVTJV45	V - View	SM30	02	☐	☐	Cause of Customer Complaint

History

Last changed by/on	SAP	19990816
SAP Release Created in