SAP ABAP IMG Activity FDM_V_TFDM_CUSTDISP (Process Settings for Customer-Disputed Objects in Dispute Cases)
Hierarchy
☛ SAP_FIN (Software Component) SAP_FIN
   ⤷ FIN-FSCM-DM-AR (Application Component) Accounts Receivable Accounting Process Integration
     ⤷ FDM_AR_CUSTOMIZING (Package) FSCM Dispute Management Process Integrtn - FI-AR Customizing
IMG Activity
ID FDM_V_TFDM_CUSTDISP Process Settings for Customer-Disputed Objects in Dispute Cases  
Transaction Code S_PR0_40000146   (empty) 
Created on 20061116    
Customizing Attributes FDM_204KKA   Attribute: Critical Processes and Functions 
Customizing Activity FDM_V_TFDM_CUSTDISP   Process Settings for Customer-Disputed Objects in Dispute Cases 
Document
Document Class SIMG   Hypertext: Object Class - Class to which a document belongs.
Document Name FDM_V_TFDM_CUSTDISP    

Use

In this IMG activity, you can process settings for customer-disputed objects in dispute cases.

Requirements

You have carried out Customizing in Dispute Management fully. In particular, you have prepared the case types for adding customer-disputed objects.

  • The attribute profile used in the case type must contain the attributes Customer-Disputed Amount (FIN_CUSTDISP_AMT) and Currency of Customer-Disputed Amount (FIN_CUSTDISP_CUR).
  • The case record model used in the case type must contain the structure node Customer-Disputed Objects with the model node Invoice, Credit Memo/Overpayment and Billing Documents.

Standard settings

Activities

To add customer-disputed objects to dispute cases, firstly define the company code and case type for which you want to use this function.

You can also control whether the relevant invoice for a residual item (or the invoice itself) is automatically proposed as a customer-disputed object or added to the dispute case. You have the following options:

  • Add the invoice automatically to the line item list and document display transactions
    Set this indicator if you want the relevant invoice to be proposed as customer-disputed when you create a dispute case from the following transactions.
    • Display Document (FB03)
    • Change Document (FB02)
    • Customer Line Item Display (FBL5N)
  • Add invoice automatically to clearing transactions
    Set this indicator if you want the relevant invoice to be proposed as customer-disputed when you create a dispute case from the following transactions.
  • Add invoice automatically to dispute case processing
    Set this indicator if you want the relevant invoice to be added as customer-disputed when you include open items from dispute case processing (UDM_DISPUTE).

Example

Notes

If you support the inclusion of customer-disputed objects for the combination of company code and case type, the system proposes the invoice automatically as a customer-disputed object when it creates dispute cases from the transaction Customer Lists - Processing Receivables.

Business Attributes
ASAP Roadmap ID 204   Establish Functions and Processes 
Mandatory / Optional 2   Optional activity 
Critical / Non-Critical 1   Critical 
Country-Dependency A   Valid for all countries 
Maintenance Objects
Maintenance object type C   Customizing Object 
Assigned objects
Customizing Object Object Type Transaction Code Sub-object Do not Summarize Skip Subset Dialog Box Description for multiple selections
V_TFDM_CUSTDISP V - View FDM_CUST20  
History
Last changed by/on SAP  20070108 
SAP Release Created in 700