SAP ABAP IMG Activity FDM_CUST13 (Define Attributes for Dispute Cases from Advance Payments)
Hierarchy
☛ SAP_FIN (Software Component) SAP_FIN
   ⤷ FIN-FSCM-DM-AR (Application Component) Accounts Receivable Accounting Process Integration
     ⤷ FDM_AR_CUSTOMIZING (Package) FSCM Dispute Management Process Integrtn - FI-AR Customizing
IMG Activity
ID FDM_CUST13 Define Attributes for Dispute Cases from Advance Payments  
Transaction Code S_PR0_40000392   (empty) 
Created on 20070116    
Customizing Attributes FDM_201MKA   Attributes: Critical Global Settings 
Customizing Activity FDM_CUST13   Create Proposal Values for Dispute Case 
Document
Document Class SIMG   Hypertext: Object Class - Class to which a document belongs.
Document Name FDM_CUST13    

Use

In this IMG activity you can define the attributes for creating a dispute case that refers to receivables from advance payments.

Requirements

You have completely processed the Customizing for Dispute Management and connected Dispute Management to CRM Claims Management.

Standard settings

Activities

  1. To enter the attributes for creating dispute cases for receivables from advance payments, select the corresponding company code.
  2. On the overview screen, first define the case type to be used to create dispute cases later.
  3. On the detail screen for the company code settings, make the following settings:
    • Selection of a suitable category for the case type
    • Status and Reason
      • Enter the status and the reason that you have defined in Customizing for Dispute Case Processing for the transfer to external applications.
    • Priority
    • Determination rule for the default value for the external reference. The system enters the first line item field in the external reference. If there is no entry in this field, the system uses the second field, and so on.

Note

For more information, see the Implementation Guide (IMG) for Dispute Case Processing in the SAP Dispute Management system. Choose Financial Supply Chain Management -> Dispute Management -> Dispute Case Processing -> Transfer to External Applications -> Define Transfer of Dispute Cases.

You can also use customer enhancements to override all settings. For more information, see the related documentation, for example, under Default Values for Case Type.

Example

Business Attributes
ASAP Roadmap ID 201   Make global settings 
Mandatory / Optional 1   Mandatory activity 
Critical / Non-Critical 1   Critical 
Country-Dependency A   Valid for all countries 
Maintenance Objects
Maintenance object type C   Customizing Object 
Assigned objects
Customizing Object Object Type Transaction Code Sub-object Do not Summarize Skip Subset Dialog Box Description for multiple selections
IMGDUMMY D - Dummy object FDM_CUST13  
History
Last changed by/on SAP  20070316 
SAP Release Created in 700