Hierarchy
EA-APPL (Software Component) SAP Enterprise Extension PLM, SCM, Financials⤷
LO-WTY (Application Component) Warranty Claim Processing⤷
ISAUTO_WTY (Package) Warranty Processing
IMG Activity
| ID | CWTY001 | Define Warranty Claim Types |
| Transaction Code | S_KA5_12000835 | Customizing |
| Created on | 20010123 | |
| Customizing Attributes | CWTY001 | Define Warranty Claim Types |
| Customizing Activity | CWTY001 | Define Warranty Claim Types |
Document
| Document Class | SIMG | Hypertext: Object Class - Class to which a document belongs. |
| Document Name | CWTY_CLAIMTYPE |
In this activity, you define warranty claim types and assign specific control parameters and default values to them.
The control parameters include:
- Procedures for pricing, message determination and revenue account determination
- Screen layouts and a screen area in the claim header for customer-specific fields
- Action control, start processing status, start category
- Document types for credit and debit memos, result schema for the results and calculating the market segment
The default values include:
- Partner role and partner number
- Sales organization, distribution channel, division
- Purchasing organization
- Plant
- Version currency
Use
The values you define here are the values that appear in the F4 help for the warranty claim type in transaction WTY (header data).
You must assign a warranty claim type to every warranty claim that is created manually or automatically. You cannot create warranty claims without a warranty claim type.
The control parameters control how warranty claims of a particular claim type are processed
The default values help you with your entries. The system copies them over to all warranty claims of a particular claim type, where you can overwrite them if necessary. You can use the BAdI WTY_CREATE_COPY to edit the way default values are determined, change the values, and so on.
Note: If you subsequently change the settings for a claim type in Customizing, it can result in inconsistent data, because the system does not compare existing claims automatically. For example, if you specify a different action control for a claim type and it no longer contains a specific processing status, all old claims that currently have this processing status are no longer processed.
Requirements
Standard settings
The following warranty claim types are provided in the standard system:
- 0001 Warranty claim type that permits all standard provided actions (For testing, for example.)
- 0002 Precrediting (Process in which the claimant is credited before a reply has been received from the reimburser.)
- 0005 Postcrediting (Process in which the claimant is not credited until a reply has been received from the reimburser.)
- 0010 Authorization
- CALL Recall
Activities
Example
Business Attributes
| ASAP Roadmap ID | 203 | Establish Master Data |
| Mandatory / Optional | 1 | Mandatory activity |
| Critical / Non-Critical | 1 | Critical |
| Country-Dependency | A | Valid for all countries |
Maintenance Objects
| Maintenance object type | C | Customizing Object |
| Assigned objects | ||||||
|---|---|---|---|---|---|---|
| Customizing Object | Object Type | Transaction Code | Sub-object | Do not Summarize | Skip Subset Dialog Box | Description for multiple selections |
| V_CWTY001 | V - View | SM30 |
History
| Last changed by/on | SAP | 20020510 |
| SAP Release Created in | 46C2 |
