Hierarchy
SAP_ABA (Software Component) Cross-Application Component⤷
CA-GTF-RCM (Application Component) Records and Case Management⤷
RMPS_CUSTOMIZING (Package) Customizing Records Management for Public Sector
IMG Activity
| ID | _RMPS_SCMG_STATPROF | Create Status Profile |
| Transaction Code | S_KRM_01000022 | (empty) |
| Created on | 20020911 | |
| Customizing Attributes | _RMPS_SCMG_STATPROF | Create Status Profile |
| Customizing Activity | SCMG_STATPROF | Create Status Profile |
Document
| Document Class | SIMG | Hypertext: Object Class - Class to which a document belongs. |
| Document Name | RMPS_SCMG_STATPROF |
Use
In this IMG activity, you can create a status profile. A status profile contains a number of status values which can be assigned to a case (see PSRM Terminology). Status is an attribute of each case which the user can set.
Requirements
Standard settings
Activities
The columns of the status profile have the following meaning:
- Status profile: Technical name for the status. You assign this to a case type in the activity "Define Case Types .
- Status profile name: Name of status profile
- You only fill the columns status OT (object type) and status profile if you want to connect to central status management. In this case, you do not need to maintain status values for your status profile.
- If you want to connect to status management, you have to use a BAdI:
If central status management has been set up, a BAdI must be implemented for the status change so that central status management can be used in Case Management
The status is changed using pushbuttons. A BAdI is available in the frontend to include additional pushbuttons. The function code contains the case in the central status management. The status is changed using the function module CRM_STATUS_CHANGE_FOR_ACTIVITY of central status management.
You can define a number of status values for each status profile. A case can only have a current status. (You cannot have a number of statuses active simultaneously). The columns of the status values have the following meaning:
- Status: Number for a status, can be assigned freely. The status with the lowest number is the initial status.
- Status Description. Description for the status, can be assigned freely.
- System status: SAP delivers system status values. You can see them using input help. By entering a system status, you assign a particular system response to the status you created. The following status values have the following system responses:
- 003 (external processing): The case is no longer ready for entry. The user can only change the status with a pushbutton. The applications are responsible for the pushbuttons (for example, Public Sector, FIN, CRM).
- 007 (completed): The case is no longer ready for entry. The user can still convert the status. The status can only be changed using a pushbutton. The applications (for example Public Sector, FIN, CRM) are responsible for the pushbuttons.
- 008 (confirm): The case is no longer ready for input. The status can no longer be changed.
- 009 (canceled): The case is no longer ready for input. The status can no longer be changed.
- System status description: Entered automatically by system.
- l. Status: Lowest preceding status. The user can only set the status if the preceding status is higher than/same as the status entered here.
- h. Status: Highest preceding status. The user can only set the status if the preceding status is lower than/same as the status entered here.
- Auto: The user cannot convert the status manually (is done by system automatically, depending on the system status).
- Event: Only relevant if you use the process route. The event is triggered when the status is set. The following events are available:
- COMPLETED: The process route is complete
- CREATED
- INPROGRESS: The process route is triggered
Example
Sample for a status profile and interpretation of it:
Status Description System Status Lowest Status Highest Status
10 Being created new/open 0 10
20 New new/open 0 20
30 In processing in execution 0 40
35 In legal department for release 20 37
37 Resolved by legal department released 35 37
40 Processing completed completed 30 40
50 Completed confirmed 40 40
Interpretation of Status Profile:
The status controls the status transfers. A status can be set if the status of the current status is higher than/same as the lowest status number and lower/same as the highest status number.
Example 1: The status "Resolved by legal department" can only be set if the lowest status is 35, "In legal department" and the highest is "Resolved by legal department". That means that the status "Resolved by legal department can only be set if the current status is "In legal department".
Example 2: The current status is 30 "In Processing". All statuses are possible as follow-on statuses. Lowest status < = current status < = highest status apply to them.
"In legal department", "Processing closed" would be the follow-on statuses allowed.
Business Attributes
| ASAP Roadmap ID | 105 | Define functions and processes |
| Mandatory / Optional | 2 | Optional activity |
| Critical / Non-Critical | 2 | Non-critical |
| Country-Dependency | A | Valid for all countries |
Maintenance Objects
| Maintenance object type | C | Customizing Object |
| Assigned objects | ||||||
|---|---|---|---|---|---|---|
| Customizing Object | Object Type | Transaction Code | Sub-object | Do not Summarize | Skip Subset Dialog Box | Description for multiple selections |
| SCMGVC_STATPROF | C - View cluster | SM34 |
History
| Last changed by/on | SAP | 20030605 |
| SAP Release Created in | 110_620 |
