Hypertext: Object Class - Class to which a document belongs.
Document Name
_ISUWAMD_000029
Use
In this activity, you can define outline contracts for your customers. This function is normally used for interval customers who have special contractual agreements. These agreements are valid for all branches of the interval customer.
The following apply:
The price agreements determined in the outline contract override all other agreements at contract level in the branches.
All services that are to be universally applicable for the branches must have been defined in the outline contract.
Example
One of your customers is a chain of fast-food restaurants and you want to guarantee that the same conditions for container removal apply for all branches.
You use this activity to create an outline contract for the interval customer and enter the contracts of the branches that are to be covered by the outline contract. You still have to allocate the outline contract at service frequency (container) level since it is possible that the outline contract is not valid for all containers allocated to the contract.