SAP ABAP IMG Activity _FICAEMMA_VEMMACBPCP (Define Customer Business Processes for Processes from CIC)
Hierarchy
☛
FI-CA (Software Component) FI-CA
⤷
FI-CA (Application Component) Contract Accounts Receivable and Payable
⤷
FKKB (Package) Contract A/R & A/P: Central Objects
FI-CA (Software Component) FI-CA⤷
FI-CA (Application Component) Contract Accounts Receivable and Payable⤷
FKKB (Package) Contract A/R & A/P: Central Objects
IMG Activity
| ID | _FICAEMMA_VEMMACBPCP | Define Customer Business Processes for Processes from CIC |
| Transaction Code | S_KK4_74002772 | (empty) |
| Created on | 20040123 | |
| Customizing Attributes | _FICAEMMA_VEMMACBPCP | Define Customer Business Processes for Processes from CIC |
| Customizing Activity | _FICAEMMA_VEMMACBPCP | Define Customer Business Processes for Processes from CIC |
Document
| Document Class | SIMG | Hypertext: Object Class - Class to which a document belongs. |
| Document Name | _FICAEMMA_VEMMACBPCP |
Use
In this activity, you assign a business process code to a process that is executed with the action box from the Customer Interaction Center (CIC). You can only measure front office processes and BOR methods.
To measure a front office process or a BOR method that is executed via action box, select a process ID from the possible entries. You can specify the action box configuration or the action box transaction.
Note that when you measure a process, you measure it regardless of which action box configuration it is in. You can use the where-used list to determine the action box configurations and transactions concerned.
Requirements
Standard settings
Activities
Example
Business Attributes
| ASAP Roadmap ID | 204 | Establish Functions and Processes |
| Mandatory / Optional | 2 | Optional activity |
| Critical / Non-Critical | 2 | Non-critical |
| Country-Dependency | A | Valid for all countries |
Assigned Application Components
| Documentation Object Class | Documentation Object Name | Current line number | Application Component | Application Component Name |
|---|---|---|---|---|
| SIMG | _FICAEMMA_VEMMACBPCP | 0 | I210007301 | Basic Functions |
Maintenance Objects
| Maintenance object type | C | Customizing Object |
| Assigned objects | ||||||
|---|---|---|---|---|---|---|
| Customizing Object | Object Type | Transaction Code | Sub-object | Do not Summarize | Skip Subset Dialog Box | Description for multiple selections |
| V_EMMAC_BPC_PROC | V - View | SM30 | FICA000001 | Define Customer Business Processes for Processes from CIC |
History
| Last changed by/on | SAP | 20040123 |
| SAP Release Created in | 472 |
