SAP ABAP IMG Activity _FICAEMMA_EMMAC_FWM (Define Method for Forwarding Clarification Cases)
Hierarchy
FI-CA (Software Component) FI-CA
   FI-CA (Application Component) Contract Accounts Receivable and Payable
     FKKB (Package) Contract A/R & A/P: Central Objects
IMG Activity
ID _FICAEMMA_EMMAC_FWM Define Method for Forwarding Clarification Cases  
Transaction Code S_KK4_74002692   (empty) 
Created on 20021217    
Customizing Attributes _FICAEMMA_EMMAC_FWM   Define Method for Forwarding Clarification Cases 
Customizing Activity _FICAEMMA_EMMAC_FWM   Define Method for Forwarding Clarification Cases 
Document
Document Class SIMG   Hypertext: Object Class - Class to which a document belongs.
Document Name _FICAEMMA_EMMAC_FWM    

Use

In this activity, you define the methods and classes for forwarding clarification cases to the clerk responsible.

As standard, transaction EMMA uses clarification lists (transactions EMMACL, EMMACLS) to transfer clarification cases to the clerks responsible. The clerks can display their inboxes there. However, you can also define installation-specific forwarding methods. The system evaluates these after creating a clarification case.

Requirements

Standard settings

Activities

  1. Define the required forwarding methods.

    To do this, define an ABAP OO class in the customer name range. This class then uses the method FORWARD of the interface IF_EMMA_CASE_FORWARD to forward clarification cases to the clerk responsible by workflow once they have been created.

  2. In the activity Maintain Clarification Case Categories, assign the forwarding method required to a case category or case priority.

Example

Business Attributes
ASAP Roadmap ID 204   Establish Functions and Processes 
Mandatory / Optional 2   Optional activity 
Critical / Non-Critical 2   Non-critical 
Country-Dependency A   Valid for all countries 
Assigned Application Components
Documentation Object Class Documentation Object Name Current line number Application Component Application Component Name
SIMG _FICAEMMA_EMMAC_FWM 0 I210007301 Basic Functions 
Maintenance Objects
Maintenance object type C   Customizing Object 
Assigned objects
Customizing Object Object Type Transaction Code Sub-object Do not Summarize Skip Subset Dialog Box Description for multiple selections
EMMAC_FWM S - Table (with text table) SM30 FICA000001 Define Method for Forwarding Clarification Cases 
History
Last changed by/on SAP  20030109 
SAP Release Created in 471