Hierarchy
FI-CA (Software Component) FI-CA⤷
FI-CA (Application Component) Contract Accounts Receivable and Payable⤷
FKKB (Package) Contract A/R & A/P: Central Objects
IMG Activity
| ID | _FICACUSPOR_TFKDMCEX | Specifications for the Integration of SAP Dispute Management |
| Transaction Code | S_KK4_74002770 | (empty) |
| Created on | 20031230 | |
| Customizing Attributes | _FICACUSPOR_TFKDMCEX | Specifications for the Integration of SAP Dispute Management |
| Customizing Activity | _FICACUSPOR_TFKDMCEX | Specifications for the Integration of SAP Dispute Management |
Document
| Document Class | SIMG | Hypertext: Object Class - Class to which a document belongs. |
| Document Name | _FICACUSPOR_TFKDMCEX |
Use
In this activity you make the settings for the integration of SAP Biller Direct with SAP Dispute Management.
Requirements
Contract Accounts Receivable and Payable accesses two case types in SAP Dispute Management and differentiates between four different internal dispute types: The three internal dispute types Incorrect Invoice, Incorrect Credit, and Missing Credit are assigned to one case type (default value FICA), and internal dispute type Missing Payment assigned to another case type (default value FCA2).
Internal dispute type Incorrect Invoice/Incorrect Credit/ Missing Credit (case type FICA)
Key Internal dispute type
A001 Incorrect Invoice
A002 Incorrect Credit
A003 Missing Credit
Internal dispute type Missing Payment (case type FCA2)
Key Internal dispute tpye
B001 Missing Payment
You can assign reasons to each case type in the dispute system (see the Implementation Guide for SAP Dispute Management under Case Types -> Create Values for Attribute "Reason"). In this Customizing step you can enter a different text for each internal dispute type that is different from and more specific than the Case Type level, and this text is then displayed in the Biller Direct front end.
By setting the indicator Biller Direct, you ensure that the end user can select the corresponding reason when creating a dispute case.
Standard settings
Activities
Example
0001 with the text Incorrect Invoice is assigned to internal dispute type A001 (Incorrect Invoice) for case type FICA. To provide a customer with an understandable text when you create a dispute case in the Web application, enter the text Incorrect Invoice - Incomplete Delivery in the field Text.
Business Attributes
| ASAP Roadmap ID | 204 | Establish Functions and Processes |
| Mandatory / Optional | 2 | Optional activity |
| Critical / Non-Critical | 2 | Non-critical |
| Country-Dependency | A | Valid for all countries |
Assigned Application Components
| Documentation Object Class | Documentation Object Name | Current line number | Application Component | Application Component Name |
|---|---|---|---|---|
| SIMG | _FICACUSPOR_TFKDMCEX | 0 | I210007321 | Integration |
Maintenance Objects
| Maintenance object type | C | Customizing Object |
| Assigned objects | ||||||
|---|---|---|---|---|---|---|
| Customizing Object | Object Type | Transaction Code | Sub-object | Do not Summarize | Skip Subset Dialog Box | Description for multiple selections |
| V_TFKDMC_EXT | V - View | SM30 | FICA000001 | Specifications for the Integration of SAP Dispute Management |
History
| Last changed by/on | SAP | 20031230 |
| SAP Release Created in | 472 |
