SAP ABAP IMG Activity _FICABTPY_SWLD (Define Workflow for Clarification Worklist for Payment Lots)
Hierarchy
☛ FI-CA (Software Component) FI-CA
   ⤷ FI-CA (Application Component) Contract Accounts Receivable and Payable
     ⤷ FKKB (Package) Contract A/R & A/P: Central Objects
IMG Activity
ID _FICABTPY_SWLD Define Workflow for Clarification Worklist for Payment Lots  
Transaction Code S_KK4_74002166   IMG Activity: _FICABTPY_SWLD 
Created on 19990816    
Customizing Attributes _FICABTPY_SWLD   Define Workflow for Clarification Worklist for Payment Lots 
Customizing Activity    
Document
Document Class SIMG   Hypertext: Object Class - Class to which a document belongs.
Document Name _FICABTPY_SWLD    

You can include your clarification worklist in a workflow. For this purpose, SAP delivers the following two sample workflows that you can use to create your own:

  • Simple workflow WS21000078
    For a clarification case to be placed in the workflow inbox of a clerk, you have to assign a processor. By assigning and restricting the processor, you can ensure that clarification cases are only assigned to each processor once. This means that if a clerk cannot process a clarification case completely, it is automatically forwarded to another processor.
  • Ad-hoc workflow WS21000077

In this workflow you do not have to assign or restrict the processor. If a clerk cannot resolve a case, he or she determines the next processor and forwards the case accordingly.

For this workflow, make the Customizing setting Workflow with Direct Forwarding in the general workflow settings so that the query for the next processor takes place immediately after clarification.

Example

Requirements

Make the general Customizing settings for the workflow: (See SAP Customizing Implementation Guide -> Cross-Application Components -> ALE - Distribution of Business Processes -> Make Basic Settings -> Make Workflow Basic Settings).

Maintain the processing statuses. (See Technical Settings -> Prepare Processing of Clarification Worklists).

For each processing status, you can define a number of days that a clarification case is to be set back if a clerk selects this status. Here you can also define whether a history is to be updated if the processor changes the processing status or status.

Each workflow in the clarification worklist must contain the standard task Increase Workflow Counter of Clarification Case so that the clarification case is designated as #In Workflow#. To reset this, the last step Workflow Counter of Clarification Case-1 must be included so that the query of the next processor takes place immediately after the clarification attempt.

Standard settings

Recommendation

Activities

Further notes

Business Attributes
ASAP Roadmap ID 204   Establish Functions and Processes 
Mandatory / Optional 2   Optional activity 
Critical / Non-Critical 2   Non-critical 
Country-Dependency A   Valid for all countries 
Assigned Application Components
Documentation Object Class Documentation Object Name Current line number Application Component Application Component Name
SIMG _FICABTPY_SWLD 0 I210007310 Processing Incoming and Outgoing Payments 
Maintenance Objects
Maintenance object type    
History
Last changed by/on SAP  19990917 
SAP Release Created in