Hierarchy
SAP_APPL (Software Component) Logistics and Accounting⤷
LE-IEW (Application Component) Extended Warehouse Management Integration⤷
/SPE/IMG_IEW (Package) IMG Activities Related to ERP-EWM Integration
IMG Activity
| ID | /SPE/RET_SD_RMA_EWM | Activate Enhanced Returns Processing |
| Transaction Code | /SPE/40000333 | (empty) |
| Created on | 20070104 | |
| Customizing Attributes | /SPE/RET_SD_RMA_EWM | Activate Enhanced Returns Processing |
| Customizing Activity | /SPE/RET_SD_RMA_EWM | Activate Enhanced Returns Processing |
Document
| Document Class | SIMG | Hypertext: Object Class - Class to which a document belongs. |
| Document Name | /SPE/RET_SD_RMA_EWM |
Use
In this IMG activity, you can activate a specific customer returns processing including generated RMA (Returns Material Authorisation) numbers in the returns delivery. The numbers are generated according to the following logic: The concatenation of the returns order number and the returns order item make up the RMA number.
These numbers are created during returns delivery creation and are visible on a special tab strip in the returns delivery maintenance transactions.
Generation of RMA numbers can be activated based on the combination of sales order type and sales organization.
If RMA number generation is active, the process may also include an additional confirmation process from the customer.
The customer receives a returns instruction notification that shows him which materials and quantities are allowed to be returned in which timeframe. During confirmation, the customer either uses the SAP SNC functions or its own EDI subsystem to announce the goods actually to be returned. In this scenario, the returns delivery is not distributed to the warehouse management system as long as the confirmation from the customer has not yet been received.
Requirements
You are using an Extended Warehouse Management system. You are employing a customer returns process including RMA numbers.
Standard settings
Activities
Enter the sales order type and sales organization for which RMA number generation and optionally the returns instruction process are to be activated.
Example
You want to use RMA numbers for sales order type 'RE' and sales organization 'DE01'. You want your customers to announce the goods they return in detail, including packing information using SAP SNC portal.
- Enter 'RE' as sales order type.
- Enter 'DE01' as sales organization.
- Mark the RMA checkbox.
- Select delivery confirmation "A Confirmation expected via ICH portal".
Business Attributes
| ASAP Roadmap ID | 204 | Establish Functions and Processes |
| Mandatory / Optional | 2 | Optional activity |
| Critical / Non-Critical | 1 | Critical |
| Country-Dependency | A | Valid for all countries |
Assigned Application Components
| Documentation Object Class | Documentation Object Name | Current line number | Application Component | Application Component Name |
|---|---|---|---|---|
| SIMG | /SPE/RET_SD_RMA_EWM | 0 | PR00000025 | Returns Process |
Maintenance Objects
| Maintenance object type | C | Customizing Object |
| Assigned objects | ||||||
|---|---|---|---|---|---|---|
| Customizing Object | Object Type | Transaction Code | Sub-object | Do not Summarize | Skip Subset Dialog Box | Description for multiple selections |
| /SPE/RET_SD_RMA | S - Table (with text table) | SM30 |
History
| Last changed by/on | SAP | 20070104 |
| SAP Release Created in | 700 |
