SAP ABAP IMG Activity /MRSS/VC_CSG_WNDW (Define Date Types for Demand)
Hierarchy
☛ MRSS_NW (Software Component) SAP Multiresource Scheduling for SAP Net
   ⤷ CA (Application Component) Cross-Application Components
     ⤷ /MRSS/CSG (Package) CRM Integration
IMG Activity
ID /MRSS/VC_CSG_WNDW Define Date Types for Demand  
Transaction Code /MRSS/92000209   (empty) 
Created on 20090916    
Customizing Attributes /MRSS/VC_CSG_WNDW   Define Date Types for Demand 
Customizing Activity /MRSS/VC_CSG_WNDW   Define Date Types for Demand 
Document
Document Class SIMG   Hypertext: Object Class - Class to which a document belongs.
Document Name /MRSS/VC_CSG_WNDW    

Use

In this Customizing activity, you define which CRM-specific date types are to be considered as the planned start and end dates of the respective demand in SAP Multiresource Scheduling.

A service order may contain multiple date types, for example, customer requested dates and appointment dates. You can specify the date type that is to be considered when the CRM service order is saved and is transferred as a demand from the CRM system to the SAP Multiresource Scheduling planning board.

Using a priority you can define, for example, that the system is to consider the appointment dates instead of the customer requested dates. In this case, you assign the highest priority 1 to the appointment dates and priority 2 to the customer requested dates. This Customizing setting is recommended if you are using the appointment booking scenario in which the appointment dates that were agreed with the customer must be considered as the planned start and end dates of the demand in resource planning. In this example, the system considers the customer requested dates only if there are no appointment dates set in the CRM service order item.

Requirements

You have made settings in Customizing activityDetermine CRM Service Orders for Resource Planning.

Standard settings

Activities

Example

Business Attributes
ASAP Roadmap ID 105   Define functions and processes 
Mandatory / Optional 2   Optional activity 
Critical / Non-Critical 2   Non-critical 
Country-Dependency A   Valid for all countries 
Assigned Application Components
Documentation Object Class Documentation Object Name Current line number Application Component Application Component Name
SIMG /MRSS/VC_CSG_WNDW 0 /MRSS/WFF0000004 MRS CRM Integration 
Maintenance Objects
Maintenance object type C   Customizing Object 
Assigned objects
Customizing Object Object Type Transaction Code Sub-object Do not Summarize Skip Subset Dialog Box Description for multiple selections
/MRSS/VC_CSG_WNDW C - View cluster SM34  
History
Last changed by/on SAP  20090917 
SAP Release Created in 700